Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 2 minutes by:
4/21/2021
Rei, Computer Support Specialist
Category: Computer
Satisfied Customers: 12,604
Experience: Microsoft Certified Professional
VerifiedHi! Welcome to JustAnswer.com, an independent Question and Answer site. My name is ***** ***** I will be assisting you today.
If he forgot your device's screen lock password, you will need to reset your device. If the device is connected to a WIFI, you can try to remotely reset it using Find My app on your other Apple device or go to http://www.icloud.com/find
and he will need to set up the phone again.
Or he can ask grownup to connect your Apple device to a computer with iTunes to restore it. please refer to this link: https://support.apple.com/en-us/HT211078
Thank you
Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me.
Rei, Computer Support Specialist
Category: Computer
Satisfied Customers: 12,604
Experience: Microsoft Certified Professional
VerifiedRei and 87 other Computer Specialists are ready to help you
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
I am trying to find out if an iPhone 13 proMax that I bought
I am trying to find out if an iPhone 13 proMax that I bought in the US can be used in Côte d'Ivoire It was locked, but the seller says that the outstanding balance has been settled … read more
OakdaleTech
Owner
9,483 satisfied customers
I'm trying to help a family member who has relocated from
I'm trying to help a family member who has relocated from Hong Kong to the states change the region on his phone. Nothing has worked so far … read more
Pavlo Karasyuk
Software Engineer
Master of Science in Physics
1,084 satisfied customers
I just bought a new I Phone 13 for my wife, Maureen Rose
I just bought a new I Phone 13 for my wife, Maureen Rose Murphy at the X-Finity store and I cant find a record of either of our Apple sign ins. Can you help? … read more
Andy Tech
IT System Administrator
Bachelor of Computer Science
6,112 satisfied customers
I was trying to set up my grandson with an iPhone XS. got to
I was trying to set up my grandson with an iPhone XS. got to the part where he put in a password ***** then he immediately forgot it. So we are now locked out of the phone. Not sure how to sort this o… read more
Brian A
Associate of Applied Science, Sound Technology
1,868 satisfied customers
My husband has locked his phone iPhone 6s somehow and we
My husband has locked his phone iPhone 6s somehow and we can't remember the password ***** happened at a busy time of the year of the year for us so we just replaced it with a new iPhone 13 so he stil… read more
Francisco
Technical Support
Bachelor's Degree
6,849 satisfied customers
My 7 year old grandson has accessed my apple account changed
My 7 year old grandson has accessed my apple account changed the password ***** bought $400 worth of games I don't understand how he did this as he doesn't know my original password … read more
Cody
Systems Engineer
Bachelor's Degree
12,135 satisfied customers
I have a Ipad that I gave my grandson, he no longer uses it
I have a Ipad that I gave my grandson, he no longer uses it but the problem is I can't remember the password ***** I am not 100% sure about the email address. … read more
Rei
Computer Support Specialist
Bachelor's Degree
12,604 satisfied customers
I bought my grandson a 12 month subscription and when he
i bought my grandson a 12 month subscription and when he tried to use it , … read more
Manas
591 satisfied customers
My 10 year old grandson is a computer EXPERT and somehow
My 10 year old grandson is a computer EXPERT and somehow changed my Apple primary account to his phone. Now the Apple messages are not being sent to me. We don't know who's receiving them. I can't rem… read more
Ricky
Tech Support Expert
Bachelor's Degree
10,640 satisfied customers
I can't remember my Apple ID password or safe question. What
I can't remember my Apple ID password ***** safe question. What do I do now? … read more
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
I've a iPhone 11 and no Irish SIM card will work with it.
I've a iPhone 11 and no Irish SIM card will work with it … read more
Andy Tech
IT System Administrator
Bachelor of Computer Science
6,112 satisfied customers
I bought a ipad mini for my grandson about 5 years ago.
i bought a ipad mini for my grandson about 5 years ago. Since he got rough with it we have had to replace the screen a couple of times,so decided to put it away till he nneded it for school. With the … read more
Rafi
IT Manager
Bachelor's Degree
7,626 satisfied customers
I don't know if I'm doing this right...my grandson phone is
good evening...I don't know if I'm doing this right...my grandson phone is on our acct.His number is..#7575376367...he was working yesterday and dropped his phone...he can't see nothing, can't call, c… read more
Benjie
Computer and IT support Engineer
Bachelor's Degree
10,268 satisfied customers
Bought my grandson an iPhone 6 for Christmas right
Bought my grandson an iPhone 6 for Christmas right afterwards he got a bigger phone he has forgot his Apple ID password ***** his info for google we need to turn find my iPhone off so we can set this … read more
Aaron B
Computer Repair Technician
High School or GED
3,687 satisfied customers
I dont knwo what apple id was used on an old iphone. I
i dont knwo what apple id was used on an old iphone … read more
Bob
Masters
2,365 satisfied customers
My grandson bought a game and plays lots of games on his
My grandson bought a game and plays lots of games on his computer and has forgotten his yahoo email as well as his password He needs this to access a game - thanks … read more
Michael T
2,461 satisfied customers
My grandson has forgotten his laptop password. How do I go
My grandson has forgotten his laptop password. How do I go about to get his laptop to work again? It's a Dell latitude with windows 2000 professional loaded on it… read more
Mr. Clark
Principal Developer and Chief Engineer
Bachelor's Degree
2,494 satisfied customers
hi, and thank you for your help.im having problems ...
hi, and thank you for your help. i'm having problems with my usb ports. somehow the computer is not recognizing the usb's as even being installed. .. i dont know if this has anything to do with it or … read more
Michael L Top Notch Computer Expert
Maintenance Specialist/Tech III
High School or GED
1,704 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
