Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I had email from Geek Squad notifying me that an automatic
I had email from Geek Squad notifying me that an automatic renewal for $399 will be debited from our account. I called to cancel & was told the funds have to be deposited to the bank for refund not a … read more
Renz O.
Renz O.
Tech Support Engineer
Bachelor of Science in Electrical Engineering
5,431 satisfied customers
I'm being billed for two accounts, both payment method are
I'm being billed for two accounts, both payment method are closed and need to combine to one account—that I just opened with Geek Squad in August, and got a bill for auto renew for 12/27—HELP!!! … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
Received an email saying my credit card would be billed
Received an email saying my credit card would be billed $289.00 for extending webroot protection. Called # to ask questions? Got a call back this morning from someone identifying themselves as Geek Sq… read more
Michael Bragg
Michael Bragg
1,347 satisfied customers
I have been a Geek Squad member for more than 5 years and
Hi Pearl, I have been a Geek Squad member for more than 5 years and renew my microsoft programs when they notify me it is time to renew. My Asus computer which was purchased at Best Buy is now telling… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
I want speak to an agent about problems with my computer. My
I want speak to an agent about problems with my computer. My telephone number is **********. I have been a long time client of Geek Squad. I AM 85 YEARS AND DO NOT DO WELL WITH CHATING ON THE COMPUTER… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
On Jan 9 /20 we purchased a computer,with extended geek
On Jan 9 /20 we purchased a computer,with extended geek squad protection. Bitdefender was installed with setup. I am getting reminders now to renew bitdefender. Before paying again I question am I sti… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
I have quick book program on my computer and cannot get it
I have quick book program on my computer and cannot get it to respond … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
Purchased total tech support 3 weeks ago. Geek Squad
purchased total tech support 3 weeks ago. Geek Squad installed webroot online in laptop. However, still don't know how to activate it on my laptop, Also don't know how to access or use password ***** … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
5,122 satisfied customers
Got an email from the Geek squad saying they are renewing my
Got an email from the Geek squad saying they are renewing my Tech Support for $273.99. I called them and said that Best Buy renewed it for about $100. Then he asked if I have my bank account on line s… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
5,270 satisfied customers
Geek squad has webroot security on my computer. I got a
Geek squad has webroot security on my computer. I got a message from Webroot that wanted me to update their coverage, but the computer shows it's still working. Are you folks making sure it's still co… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
4,710 satisfied customers
We have (had )a service agreement that runs dec-dec,
We have (had )a service agreement that runs dec-dec, automatically renewed. Yesterday my daughter took new computers in to have data transferred and was told that agreement was no longer valid, and ha… read more
Kaiser
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
I have a new credit card and need to give the card # for my
I have a new credit card and need to give the card # for my yearly contract service … read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
8,745 satisfied customers
I bought a computer services for $199 when I had my laptop
i bought a computer services for $199 when I had my laptop serviced at Best Buy in Aiea. This morning I received a text from Eric of Geek Source saying that my coverage will expire today. If I don't c… read more
ChrisC
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
Geek Squad contract expired, so did virus protection during
Geek Squad contract expired, so did virus protection during quarantine ( I was sheltering in GA with my daughter). My computer is very slow and does not seem to be working right. Can I renew the contr… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
12,135 satisfied customers
How do I renew my Trend Micro Virus Protection with you? I
How do I renew my Trend Micro Virus Protection with you? … read more
Robert M.
Robert M.
Bachelor's Degree
4,290 satisfied customers
2 issues my geek squad tech support was not resumed as of
2 issues my geek squad tech support was not resumed as of july 2019 and had to renew webroot. when i tried to enter key code it told me to "renenow" and received another webroot. charged $99. meanwhil… read more
Ricky
Ricky
Computer Support Specialist
Bachelor's Degree
11,097 satisfied customers
Webroot found 2 things on my computer, an active process has
Webroot found 2 things on my computer, an active process has a possible memory leak, chrome.exe and explorer.exe.. I am a member of Geek Squad. My name is***** and I need to know what you can do about… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I recall getting an email some time early this month re
Hi. I recall getting an email some time early this month re renewal and I understood the "Premier PC Support" was for the lifetime of the computer. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
3,119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John

Engineer John

Computer Science Engineer

3,381 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

5,358 satisfied customers

Certificate Course In Computer Maintenance

Santonu

Santonu

Computer Support Specialist

3,463 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,901 satisfied customers

8+ years experience as IT Support.

Satchi

Satchi

Computer Software Engineer

2,655 satisfied customers

8+ yrs of Hardware & Software Troubleshoot exp

Shefin

Shefin

Computer Support Specialist

2,323 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Jins M. N.

Jins M. N.

Computer Support Specialist

2,174 satisfied customers

Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x