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i have been temporarily locked out of my Instagram account for nearly two weeks now. It says something about ‘ phishing' or maybe someone tried to hack my account. But the problem is the email that I created my account with was many years ago and I do not have access to that email at all and my phone number is ***** not connected with my Instagram account. When I try to click on the ‘ trouble signing in part of my account and I type in my user name it says ‘ login link cannot be sent please try to contact Instagram' I have filled out over 20 Instagram support emails and I was told to take a picture holding a piece of paper with my code and user name etc. A week later I got a reply saying ‘ thanks for verifying your account you have almost finished recovering your account' they sent me a list of instructions on what to do such as ‘ log out of all devices, click the link to reset password, then they said I should type in my user name n it should let me log in to my account and then I can change my email and add my phone number to my account once I am logged in. I followed everything they told me and when I reset my password ***** logged me in straight away and took me to the ‘ your account is temporarily locked' page. My account every time I log in has been displaying that message and I can't access my Instagram account and it's really making me depressed 😭I told Instagram that I followed the instructions given and they told me they can't support this problem on their channel and that I should look on the help centre. I have been on the help centre for the past two weeks and the help centre is so pointless it's not helping me unlock my account at all so I was wondering if you could please help me x … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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