Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
We're on the geek squad plan. You recently replaced the hard
We're on the geek squad plan. You recently replaced the hard drive and I now longer have web root. Is web root still the recommended virus protection software and, if so, I do I re-install it? … read more
Michael Bragg
Michael Bragg
1,347 satisfied customers
I have Nortons spyware and would like to change to Best Buy
I have Nortons spyware and would like to change to Best Buy spy ware. … read more
Geek Lightnin
Geek Lightnin
CompTIA A+
1,596 satisfied customers
I bought a laptop and printer from best buy in st cloud on
i bought a laptop and printer from best buy in st cloud on June 16 and I am still unable to connect my printer to my laptop. I had a geek squad member help once about 4 weeks ago and it took her 4 hou… read more
Moses C
Moses C
Bsc
4,805 satisfied customers
I have an issue with Geek Squad but haven't given any
I have an issue with Geek Squad but haven't given any details yet... … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
5,505 satisfied customers
I picked up my computer today from the Geek Squad at Best
I picked up my computer today from the Geek Squad at Best Buy in Mesquite TX, They had cleaned up my computer and removed malware, etc. They forgot to reload the Webroot that was on the computer, that… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
4,186 satisfied customers
Received an email saying my credit card would be billed
Received an email saying my credit card would be billed $289.00 for extending webroot protection. Called # to ask questions? Got a call back this morning from someone identifying themselves as Geek Sq… read more
Michael Bragg
Michael Bragg
1,347 satisfied customers
The Geek Squad Guy at my local Best Buy said that you could
The Geek Squad Guy at my local Best Buy said that you could download WEBROOT on this computer for me. Correct?? … read more
Bob
Bob
Masters
2,365 satisfied customers
I bought a webroot from bestbuy but i cannot get an account.
i bought a webroot from bestbuy but i cannot get an account. I've been trying for the past hour. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
Webroot won't install properly and is blocking activity. I
Webroot won't install properly and is blocking activity. I can't see what I'm typing becaouse of it. I've paid for it and it is just causing trouble. … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
16,850 satisfied customers
My membership with Geek Squad I believe has expired and I'd
My membership with Geek Squad I believe has expired and I'd like to renew it along with renewal of Webroot. Cynthia A.*** … read more
Dustin
Dustin
Support Technician
10,683 satisfied customers
My computer has been protected by webroot with Geek Squad.
Hi, my computer has been protected by webroot with Geek Squad. My computer was taken over today by scamers. I need help as my banking account was compromised. HELP … read more
Eric Ewing
Eric Ewing
Senior Engineer
454 satisfied customers
I have Geek Squad and Webroot,etc. and Best Buy benefits.
I have Geek Squad and Webroot,etc. and Best Buy benefits. Best Buy says it's renewal time? What am I renewing? warranty? anti-virus? … read more
compuExpert0902
compuExpert0902
Senior Engineer
Post-Doctoral Degree
1,198 satisfied customers
For one thing, I had someone who tried to Hack me, but I
For one thing, I had someone who tried to Hack me, but I think that is resolved. In October, I had Geek Squad help me with my computer issues. I have phoned Best Buy where my Geek Squad is located and… read more
Tim
Tim
Bachelor's Degree
1,070 satisfied customers
Trying to determine if I accepted a malware when I used this
Trying to determine if I accepted a malware when I used this company called Cryptographic Solutions. I had a notice from a porn website that said I was being blocked and needed to contact this company… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
IF YOU NEED HELP, WE'RE STANDING BY Salvatore, the plan(s)
IF YOU NEED HELP, WE'RE STANDING BYSalvatore, the plan(s) listed below have been renewed with the credit card you have on file.Your bank statement will show the charge in one of the following ways: • … read more
Michael T
Michael T
2,461 satisfied customers
I purchased a new computer from Best Buy a few days ago and
Good morning...I purchased a new computer from Best Buy a few days ago and would like to have Webroot installed. I have an existing contract with Geek Squad. I also received a 6 month Webroot protecti… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I had a geeksquad member come out yesterday to my house;
Hello, I had a geeksquad member come out yesterday to my house; cleaned up my computer, cleared a bad protection system; said I need a better one like webroot; now my computer doesn't have any protect… read more
ITCris
ITCris
4,973 satisfied customers
How or where can I get a users guide for Webroot Antivirus
How or where can I get a users guide for Webroot Antivirus as sold by "Best Buy" stores Geek Squad . Also how good is it over Norton's ?… read more
lifesaver
lifesaver
Bachelor's Degree
5,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John

Engineer John

Computer Science Engineer

3,381 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

5,358 satisfied customers

Certificate Course In Computer Maintenance

Santonu

Santonu

Computer Support Specialist

3,463 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,901 satisfied customers

8+ years experience as IT Support.

Satchi

Satchi

Computer Software Engineer

2,655 satisfied customers

8+ yrs of Hardware & Software Troubleshoot exp

Shefin

Shefin

Computer Support Specialist

2,323 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Jins M. N.

Jins M. N.

Computer Support Specialist

2,174 satisfied customers

Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x