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in Computer, Networking, Mac

Tim's Sr Engineer NOC was verified on or about January 2016 by a leading third-party verification service.

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in Computer, Networking, Mac
Most Advanced Degree:
Bachelor ' s Degree
Major or Emphasis:
Information Technology

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Recent Questions by Tim

  • My computer locked up. I'm not sure I think it might be

    My computer locked up
    JA: What Microsoft model do you have? And the Operating System (OS)?
    Customer: I'm not sure I think it might be vista
    JA: How long has this been going on with your Microsoft? What have you tried so far?
    Customer: There's a contact windows support number(###) ###-####I called them but i didn't trust them
    JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
    Customer: Nothing I don't think of
  • I have problem with Facebook. I had to do a factory reset on

    Hi
    JA: Hi. How can I help?
    Customer: I have problem with Facebook. I had to do a factory reset on my phone. And I lost my authenticate codes. While trying to regain access to my account I reset my password ***** clicked that I didn't do it. Hoping that it will give me some other option to recover it. And now it is blocked and I am revoked from everywhere that I have ever logged in.Also when I click on "I need another option to authenticate" I don't get the "More options" option. And I don't know why is that
    JA: Do you have a backup or recovery email address linked to your account?
    Customer: Yes I have access to my email And I know my password
    JA: Are you logged into your account on any other devices?
    Customer: No
    JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
    Customer: No
  • I lost my phone and all passwords. 2 weeks ago. Gone phone

    I lost my phone and all passwords
    JA: When were you last able to use your phone?
    Customer: 2 weeks ago
    JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Smartphone Expert can walk you through restoring your photos, contacts and other data from a backup (if you have one).
    Customer: Gone phone is busted and dead
    JA: Is there anything else the Smartphone Expert should know before I connect you? Rest assured that they'll be able to help you.
    Customer: No I do have the sim card
< Last | Next >
 
 
 

Other Recent Questions by Tim

 
 
 
Question Date Submitted
I forgot my password and I don't have my phone , 8/6/2022
My computer locked up , 7/22/2022
People have hacked into my accounts on all my social media 7/20/2022
My fb was hacked they changes my wmail , 7/19/2022
I have problem with 7/17/2022
I am trying to open a pdf on adobe acorbat. But it requires 7/17/2022
I just bought a new HP Omen PC from Best Buy. When I turn it 7/16/2022
I'm unable to gain access to my email account due to 7/5/2022
My email account is off line need to get it back on 7/4/2022
Can you update my browser for me , 7/3/2022
locked out of face book someone stole the wholw thing , 7/2/2022
I was hacked on facebook they change my email and password 7/2/2022
Will not sign on. No commands. Black screen , 7/2/2022
I don't remember 6/30/2022
I screwed up and was chatting with a gal I think. We got 6/30/2022
my gmail account has not recognized my password and I have 6/29/2022
I lost my phone and all passwords , 6/29/2022
6/29/2022
How can I reset my Facebook account when I got hacked they 6/27/2022
The problem: somebody hacked my account and changed my 6/23/2022
my email account is 6/23/2022
Despite much effort, my screen keeps getting very dark. 6/23/2022
Please my Gmail can't back up my documents , 4/30/2022
I forgot my password word and I can't change it because the 4/30/2022
Every time I try to start my computer in defaults to UEFI 4/13/2022
I want to pay my bill and I'm unable to get into my account 4/13/2022
Somebody has been trying to access my account. Making you 4/13/2022
I can't sign in to my account , 4/11/2022
Can't access or get password. 4/11/2022
I had money transferred to my account, I can see where it's 4/10/2022
I moved from Korea to my home country the USA in October. My 4/10/2022
I have a Google account that I need to get into but I need 4/9/2022
I'm having trouble with the 2FA reload.. when crypto.com 4/4/2022
i am trying to access my daughter's google account, she is 4/3/2022
May I speak with someone ? 4/1/2022
I got a new phone and ever since ... I am unable to get into 4/1/2022
A palindrome is a word that reads the same forward as it 4/1/2022
I have an issue with Facebook but haven't given any details 3/30/2022
I am in need of help. When I try to login to Facebook with 3/29/2022
Recent Fiber Optic upgrade degraded phone Intercom Model 3/28/2022
My facebook account was hacked. The hacker changed my name, 3/28/2022
How can I recover deleted browsing history? 3/27/2022
I have always been able to load Facebook and then check my 3/27/2022
Is this google account recovery support? 3/27/2022
AMC+ is requesting my Google password , 3/27/2022
Id ask question 3/27/2022
Having trouble logging in , 3/27/2022
My Facebook was hacked last Friday, and I made a whole new 3/27/2022
I need to recover my password to set my new computerJA: 3/27/2022
my google account was stolen and it had all 3/26/2022
my girlfriends Facebook just logged her out and she 3/26/2022
I am currently with a premium plan but cannot access it , 3/25/2022
Second Opinion] [Second Opinion] We have a new Cisco WLC 3/24/2022
My computer crashed so I shut it off to restart it, 3/24/2022
Getting my Google n password back , 3/18/2022
I REFORMATTED MY HARD DRIVE NOW IT WONT PLAYBACK , 3/18/2022
3/17/2022
I need help login in , 3/16/2022
I've been hacked and locked out of my account I've sent all 3/16/2022
I bought a new phone and att is unable to transfer my data 3/14/2022
I got hacked Friday. Need my pc swiped. Can you guide me 3/14/2022
Erhernet issues , 3/13/2022
I have a locked apple ID , 3/13/2022
Second opinion] My account was hacked twice within 72 3/13/2022
I have a Twitter account. The account and my emai are now 3/13/2022
some one hacked my fb iam completely locked out of it 3/13/2022
Can't access sign in page 3/13/2022
I can't log in to my account , 3/12/2022
I have an Google account I forgot the password to, I also 3/12/2022
Got a new phone number and can't get into my account , 3/12/2022
I can't get into my account. My account got hacked a while 3/11/2022
My iPhone was damage and I got a new phone but cannot 3/11/2022
I am very concerned a person related through DNA with no 3/11/2022
i cannot log into my account. States that there is no 3/10/2022
Second Opinion] I have an issue with Facebook but 3/9/2022
Facebook are being a bit dumb I can’t get back my account after being 3/9/2022
I need help getting into my Google account , 3/8/2022
I need to know what exactly is apple care , 3/6/2022
I deleted an important document by mistake last night, can I 3/6/2022
tryiing to get into account- forgot password.Had to get 3/6/2022
how can i recover my account without the 2-step verification 3/6/2022
I can't open my Google account and I have put my password in 3/6/2022
I have no internet on my router , 3/6/2022
my desktop was very slow so I disabled some startup 3/5/2022
Second Opinion] Instagram said that they would give me back 3/5/2022
I need to change my Wi-Fi password. My husband has died and 3/3/2022
When I use the USB to download photos it comes up an error 3/3/2022
Windows Defender Security Center locked the computer. It 3/2/2022
I trying to reconnect my Facebook page , 3/2/2022
I've been scammed. I thought it was an employer and they had 2/25/2022
trying to get back into my accounts. I lost my old phone and 2/25/2022
I just got a new phone and I forgot my password to my email 2/24/2022
I have a new phone and I can't get into my account I forgot 2/24/2022
My internet keep dropping out - I am talking to TPG and they 2/23/2022
I can't access my Facebook without an Authenticator code 2/21/2022
I have a Vizio Model #10243040221that is registering about 2/21/2022
I have a logi M187 mouse. settings are lost when laptop is 2/21/2022
I have an issue with Twitter but haven't given any details 2/17/2022
Welcome! What's going on with your computer? Is 2/13/2022
Do I have to send in my tablet to be unlocked now that I'm 2/12/2022
 
 
 
 
 
 
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