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in Computer, Networking
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IT Director
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Bachelors Degree
Major or Emphasis:
MIS

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Recent Questions by GeekGal

  • Wait takes me time to type. It is my cellphone. Galaxy A51
    Please wait takes me time to type
    JA: What's the brand and model of your computer? And the Operating System (OS)?
    Customer: It is my cellphone
    JA: What Verizon model do you have?
    Customer: Galaxy A51 /A5154. / serial # R58N50TOTSP
    JA: How long has this been going on with your Galaxy? What have you tried so far?
    Customer: Galaxy A51 /A5154. / serial # R58N50TOTSP
    JA: Is there anything else the Smartphone Expert should know before I connect you? Rest assured that they'll be able to help you.
    Customer: No

  • I forgot my password, and somehow got into an account

    I forgot my password, and somehow got into an account recovery situation. I am to get a call today. Will I talk to a real person. What do I need to know ? JA: The Computer Expert can help you recover your account. Do you have an email address or phone number linked to it? Customer: *****************@shaw.ca 250-************* JA: Are you logged into your account on any other devices? Customer: I am on the computer now, but have an iPad and iPhone JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you. Customer: I don't think so , but I am an older adult, and not too savvy on this stuff !

  • I have an issue with my Apple ID. I attempted a few times to
    Good afternoon..I have an issue with my Apple ID. I attempted a few times to recover it without success
    JA: When did you last change your password ***** Apple ID?
    Customer: I need to recover my Apple ID. I am 87 years of age and have tried a few times. I have no idea what has happened
    JA: Did you try resetting through Apple's online account reset tool?
    Customer: I can’t recall but I have tried a few options even tried to cancel iCloud and entering a new password. I think I’ve messed things up...can you please help me. I received a message yesterday evening from Apple saying that someone in North Sydney is trying to use my id
    JA: Is there anything else the Apple Expert should know before I connect you? Rest assured that they'll be able to help you.
    Customer: Give me an example please
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Other Recent Questions by GeekGal

 
 
 
Question Date Submitted
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Please wait takes me time to type , 6/12/2021
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i'm a 69yr old lady who isn't that dluent to 3/23/2021
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Second opinion] There was a Windows 10 update. Following 10/11/2020
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My Microsoft office products including the famed Publisher I 9/3/2019
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Apple: Trying to connect my I watch to my Iphone. Apparently 12/26/2018
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