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Answered in 1 minute by:
7/18/2020
Vishnu, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,905
Experience: Microsoft Certified Engineer with 08+ years of experience
VerifiedThank you for contacting JustAnswer, my name is***** allow me a moment to review your previous chat conversation. I'll be happy to assist you further.
I’m sorry you’re experiencing this problem. I understand how frustrating it must be. I’ll work on finding a solution.
I would like to know the following information to assist you better:
- Is the printer able to make a copy?
- How is the printer connected to your computer? USB cable or wireless.
- Are the printer drivers installed?
- What operating system are you using?
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