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I am a new magic subscriber. I have a question--Can the
I am a new magic jack subscriber. I have a question--Can the "Magic Jack" greeting be removed, so that callers just hear my personal greeting--"You have reached the Claysons. Please leave your name, n… read more
Tim McKee
Tim McKee
Senior Service Desk Engineer
HND
143 satisfied customers
I have a telephone problem and magic is my provider. On
I have a telephone problem and magic jack is my provider. On incoming phone calls some calls from some cellphones mainly on older users ring through but when answered, the caller will hear my voice bu… read more
Harry
Harry
267 satisfied customers
I have lost Caller ID. HP laptop, that is. All I know. Are u
I have not installed any updates. I have rebooted a couple of times … read more
Nathan
Nathan
Bachelors of Science
1,834 satisfied customers
Magic jack numbers do not display correctly when calling me.
I reside in Canada and whenever a Magic Jack number calls my land line or cell phone, it does not display correctly; regardless of whether the number is XXXXX or Canadian in origin. However, all Magic… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
I have a Magic Jack plus. Phone #(NNN) NNN-NNNN I can not log
I have a Magic Jack plus. Phone #(NNN) NNN-NNNN I can not log on to web site. When I enter phone number, ans password, it does not work. I entered password XXXXX I do get email with my password. It is… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,273 satisfied customers
i just bought yhe magic jack that connects to my computer,i
i just bought yhe magic jack that connects to my computer,i moved so i already had my cable installed but i cancelled my phone thru them, just have cable ,dvr,and internet,magic jack installed and has… read more
prfpcdoctor
prfpcdoctor
Senior Network Infrastructure Engineer
291 satisfied customers
I have purchased and installed two magic jacks on my computer.
I have purchased and installed two magic jacks on my computer. One is replacing my current phone number, the other is replacing my fax number. Neither one is allowing me to call out or to receive faxe… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I am considering the installation of Magic Jack for my business
I am considering the installation of Magic Jack for my business phone service and cannot make a mistake. I will need to retain three current phone numbers from AT&T and Quest. I currently permanently … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
Can you please disable my Magic jack Call Forwarding Service
Can you please disable my Magic jack Call Forwarding Service to my Cell Phone #XXX-XXX-XXXX? I am unable to receive some of my cell phone calls or callers cannot leave a message on my cell phone. The … read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,273 satisfied customers
I got my Magic Jack and installed the CD program into my Sony
I got my Magic Jack and installed the CD program into my Sony Vaio computer, but I don't know how to use the jack with my home phone. I have an answering machine-phone. The answering machine has a wal… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor's Degree
735 satisfied customers
I have read your FAQs which are great, but still not sure
I have read your FAQ's which are great, but still not sure if magic jack can do this service. I really am not sure if this is a Magic Talk issue or not. Sorry if the answer is clear somewhere, but aft… read more
Frank
Frank
Vocational, Technical or Trade Scho
104 satisfied customers
purchased magic jack but does not work when phone number is
purchased magic jack but does not work when phone number is XXXXX says the number is XXXXX available and verification screen comes up with my e-mail address highlighted in red I have received e-mails … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
We use three Magic Jacks in our main office and my staff complains
We use three Magic Jacks in our main office and my staff complains that the sound quality is inferior. They can hear the other party. But the other party says they can't hear my staff, that their voic… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
For some reason there is one number which seems to be blocked
For some reason there is one number which seems to be blocked from calling my magicjack. (my number is XXXXX) It's my best friend, and she has been to her "mobile"subscriber to try to clear up the pro… read more
MCSE Tech
MCSE Tech
Bachelor's Degree
101 satisfied customers
my mj phone wont ring,but caller id tells me call is incoming
my mj phone wont ring,but caller id tells me call is incoming and displays usual info. calls out are ok. incoming calls sound ok to caller, but go to voicemail after 4 apparent rings.have tried 3 diff… read more
Scott
Scott
Master's Degree
153 satisfied customers
I bought my magic jack from best buy idon,t know how to pay
I bought my magic jack from best buy idon,t know how to pay for one year to activate my telephone… read more
Chris
Chris
Vocational, Technical or Trade Scho
13 satisfied customers
I have Verizon phone service with Caller I.D., call waiting
I have Verizon phone service with Caller I.D., call waiting and DSL for my computer which has HP Windows Vista Home Premium. If I purchase the Magic Jack, will I be able to eliminate Verizon completel… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I recently moved and now I cant receive calls, but I can make
I recently moved and now I can't receive calls, but I can make outgoing calls. When I look at my phone after hanging up, it says "line in use". I won't get a dial tone until I select the "talk" button… read more
muzicman82
muzicman82
Bachelor's Degree
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