Computer
For Online Computer Support, Ask a Computer Technician
Connect one-on-one with {0} who will answer your question
Answered in 4 minutes by:
6/12/2020
VerifiedHello, my name is ***** ***** I will be happy to assist you today. I know the issue you are facing is frustrating and you are looking for a quick resolution. I will do my best to provide you with an answer to your question as quickly as possible.
It seems you want to cancel your order. There are some options you can do to resolve this situation. You can either go to the company's website, sign in your account, and in your order history there may be an option to cancel a current order. The web site may also have a cancellation policy to view. If you are unable to see any useful information on your account to cancel the order, you may need to then contact their customer support. Once there, you can explain them the situation and ask them to to receive a refund/cancel charges. If they refuse, you can either keep on trying with the company, or go to your credit card/bank and let them know what happened so they can investigate and give you the refund charges back. Feel free to let me know any questions you may have.
How JustAnswer works
Describe your issueThe assistant will guide you
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
100% satisfaction guaranteeGet all the answers you need
Related Computer Questions
I have been a Geek Squad member for more than 5 years and
Hi Pearl, I have been a Geek Squad member for more than 5 years and renew my microsoft programs when they notify me it is time to renew. My Asus computer which was purchased at Best Buy is now telling… read more
Stefan
IT Manager / Webmaster
Associate Degree
5,129 satisfied customers
Signed up; yesterday, canceling tech geek. I got no payment
signed up; yesterday, canceling tech geek JA: Have you made any recent changes to your payment info, or your account in general? Customer: I got no payment info JA: Is there anything else the Computer… read more
HelenW41
Associates Degree
150 satisfied customers
My computer has been compromised and I want someone to come
My computer has been compromised and I want someone to come my house … read more
Stefan
IT Manager / Webmaster
Associate Degree
5,129 satisfied customers
Purchased total tech support 3 weeks ago. Geek Squad
purchased total tech support 3 weeks ago. Geek Squad installed webroot online in laptop. However, still don't know how to activate it on my laptop, Also don't know how to access or use password ***** … read more
Stefan
IT Manager / Webmaster
Associate Degree
5,129 satisfied customers
I want to make sure I did not sign up for a permanat
I want to make sure I did not sign up for a permanat service … read more
Kent
Computer Expert
Bachelor of Science in Information Technology
3,770 satisfied customers
Do I have a contract on my present computer for maintenance
Do I have a contract on my present computer for maintenance … read more
Kyle A
IT Consultant
2,611 satisfied customers
I was charged 201 dollars on my debt card. Geek squad so far
I was charged 201 dollars on my debt card. Geek squad so far have been a disappointment and have never been able to help me. I wish to not continue the services and replace my 201 dollars back on my d… read more
Eric Ewing
Senior Engineer
454 satisfied customers
I recently got a new phone and plan and I no longer need my
Hello, I recently got a new phone and plan and I no longer need my Geek Squad warranty, how do I go about cancelling it? … read more
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
I hAVE A TECH SUPPORT CONTRACT ON MY COMPUTER WHAT DO I HAVE
i hAVE A TECH SUPPORT CONTRACT ON MY COMPUTER WHAT DO I HAVE TO DO FOR ON LINE CLEAN UP … read more
De Veyra
Bachelor of Science in Information Technology
6,943 satisfied customers
Would lijke to cancel Total Tech support. Computer they told
Computer they told me i could cancel at any time.. i have been trying for 3 days to cancel … read more
Kent
Computer Expert
Bachelor of Science in Information Technology
3,770 satisfied customers
I am trying to reach a Geek Squad associate to discuss a
I am trying to reach a Geek Squad associate to discuss a problem that I am experiencing for some time with the communication between desktop, cell phone and ipad. … read more
Samuel NetEngineer
Associate's Degree
5,273 satisfied customers
My wife and I have 5 devices and rely upon Geek Squad, Best
My wife and I have 5 devices and rely upon Geek Squad, Best Buy Medford Oregon for help. Policy Ron Henri and Diane Henri. Two current problems: (1) my cell phone(###) ###-####seems to have been hacke… read more
Rafi
IT Manager
Bachelor's Degree
7,628 satisfied customers
I bought new dell tabletop in oshkosh, spent $200.00 for
I bought new dell tabletop in oshkosh, spent $200.00 for geek squad support. impossible to call them. no one answers phone calls. … read more
Josh
11,317 satisfied customers
I have photos on my cell phone and want to download them on
I have photos on my cell phone and want to download them on my computer. I have already plugged my cell phone with a USB line to the back of my computer. Help me with the transfer. … read more
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
I am not able to attach a recent Word document I created to
I am not able to attach a recent Word document I created to an email I plan to compose and send out. My Member Number is ***** … read more
Viet - Computer Tech
Computer Technican
Bachelor's Degree
27,824 satisfied customers
Why in the world do I have to pay you? I already have. Dell.
why in the world do I have to pay you? I already have. … read more
Harold Hanna
Sr System Administrator
Associates in General Studies
161 satisfied customers
L have recently been compromised and would like to have my
l have recently been compromised and would like to have my computer checked for viruses and malware. My protection plan id is(###) ###-#### … read more
Viet - Computer Tech
Computer Technican
Bachelor's Degree
27,824 satisfied customers
My name is Suzanne Barnes, architect and I spent about 2 hours
My name isXXXXX architect and I spent about 2 hours on Friday morning with your IT group who did a complete diagnostic and offered to remove the corrupted Trojans from my email system. My email opens … read more
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
< Previous | Next >
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Computer Hardware Engineer
5,358 satisfied customers
Certificate Course In Computer Maintenance
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,323 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,174 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
< Previous | Next >
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
