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I pay $14.99 for Prime thought my shipping is free
I pay $14.99 for Prime thought my shipping is free … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,100 satisfied customers
There are charges on my credit card that my grandson made
There are charges on my credit card that my grandson made without my consent. Also please remove my prime account … read more
Glen W.
Glen W.
Senior Network Engineer
Bachelor's Degree
72 satisfied customers
The amazon prime membership wad taken from my account when
The amazon prime membership wad taken from my account when i'm not the main user my card is just used when i buy things. its my dads account … read more
Nilesh
Nilesh
Microsoft, MAC, Programming Expert
Bachelor's Degree
3,122 satisfied customers
Kaur bal.Yesterday I sent a message that said I want to
Hello,I am Mandeep kaur bal.Yesterday I sent a message that said I want to close the membership on Amazon but you didn't respond now what do I do.Amazon takes 9 dollars every month from my bank accoun… read more
TechExpertTZ
TechExpertTZ
Technology Manager
Masters Human Centred Systems
3,054 satisfied customers
On 10/28 amazon debited my checking acct 126.14 for prime
On 10/28 amazon debited my checking acct 126.14 for prime membership I did not want. I was told it be credited back within t business days. It is now 11/3 and still not in there. What info do you need… read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,114 satisfied customers
I would like some help with a problem please. On 12 June
Good afternoon James, I would like some help with a problem please. On 12 June 2021 I ordered two items from Amazon on my computer. On the order page there was a section which asked if I wanted to join Amazon Prime for a one month trial. I didn't want to join but I found that I couldn't complete the order unless I ticked the box to join. I didn't want to be a member of Amazon Prime and I've never used it. I subsequently had a closer look at my credit card statement and I found that I have been charged $6.99 for July, August and September for an Amazon Prime membership. I was never asked if I wanted to join up following the free trial nor have I given permission to Amazon to access my credit card other than for the purchases I have made. I sent Amazon an email requesting that this service be ceased but I never heard back from anyone. I therefore request that you cease my membership with Amazon Prime and refund me the $20.97 because I have never used the service and did not give permission for you to access my credit card. As you have my credit card details I would appreciate if you would refund the $20.97 back onto my credit card. Thank you. … read more
Robert
Robert
Data Engineer
Master's Degree
2,021 satisfied customers
Couple days ago, I was asking why Amazon charge my credit
Hi good morning, couple days ago, I was asking why Amazon charge my credit card 8,95 a month, first charge on Sep-3 and the second Oct-5, what is that for, I disagreed with that kind of charge, please… read more
AaronA39
AaronA39
Systems Technician
Bachelor's Degree
556 satisfied customers
I was charged $66 $'s when I was told my question would cost
I was charged $66 $'s when I was told my question would cost $5.00...first and foremost I don not want a membership and secondly, I would like a refund please. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
4,519 satisfied customers
For the last 4 months I am being billed twice a month for
For the last 4 months I am being billed twice a month for both prime and amazon. I need to get these reversed … read more
Joseph Newman
Joseph Newman
Computer Science
3,415 satisfied customers
I would like to cancel my prime. I ordered from Amazon for
I ordered from Amazon for Xmas gifts but did not realize until today when I got my credit card statement that I was being charged. I just wanted to order the gifts and that was all … read more
Expert
Expert
There are two charges on my jul and aug stmt 14.00 and 9.. I
there are two charges on my jul and aug stmt 14.00 and 9.69. I want them both stopped. I do not want this amazon prime and prime video. 5/21/20 a tablet case was ordered. this is ok. I just do not wan… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
5,013 satisfied customers
Last month an amount of $16.23 was withdrawn from our bank
Last month an amount of $16.23 was withdrawn from our bank account and today an amount of $9.73 was withdrawn both for Prime Video. We did not request this service and want this subscription cancelled… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
3,202 satisfied customers
Amazon put a charge on my credit card for item I didn't
Amazon put a charge on my credit card for item I didn't purchase; need refund on my credit card. … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
8,416 satisfied customers
I am being charged for amazon prime for April through June
I am being charged for amazon prime for April through June Why? I have never wanted it … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
8,416 satisfied customers
I need to cancel amazon prime it just signed me up and
I need to cancel amazon prime it just signed me up and charged me 13.77 and I dont want it can please cancel amd refund my money? … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
4,146 satisfied customers
My credit card shows a charge of $99.00 Prime Membership.
My credit card shows a charge of $99.00 for Amazon Prime Membership. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
2,706 satisfied customers
Need refund to visa end0371 04/06/2016 amazon prime membership
need refund to visa end0371 04/06/2016 amazon prime membership $99.00 now & confirm by email I DID NOT ORDER UNLESS BY MISTAKE… read more
Robert M.
Robert M.
Bachelor's Degree
4,281 satisfied customers
On Dec 31 I was charged memebership. 't know how that
on Dec 31 I was charged for prime memebership. Don't know how that happened as I never intended to join and have no recollection of doing it. I want the charge to be removed from my credit card. I am … read more
Tim Graham
Tim Graham
High School or GED
60 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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