Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
This is my 3rd attempt to get my problem resolved which is
Hello- this is my 3rd attempt to get my problem resolved which is getting the new update installed- and I'm not sure what to do- the kindle becomes frozen just before the the latest update is installe… read more
Maurice
Maurice
Head of Information Technology
High School or GED
306 satisfied customers
I have a 4th generation Kindle. The latest firmware is
I have a 4th generation Kindle. The latest firmware is 5.3.7.3. Recently, I've been having trouble connecting to 3G and constantly get error messages that Kindle Store is unavailable. When I am on WiFi, I have full functionality. I connect only on Edge but nothing displays. I've tried factory reset, deregistered and re-registered my device, switched it in and off multiple times, nothing. I checked software update but it seems there isn't one and I am on the most recent one. Is there anything else I can try? Thanks … read more
Rafi
Rafi
IT Manager
Bachelors of Science
4,191 satisfied customers
My reader started to install a system update but froze about
my reader started to install a system update but froze about 20% into it has not advanced overnight what can i do ? … read more
Joseph Newman
Joseph Newman
Computer Science
693 satisfied customers
SECOND OPINION DO NOT CLOSE ] I have taken over my
SECOND OPINION DO NOT CLOSE ]Hi, I have taken over my daughter's paper white kindle which was bought in 2012. … read more
Bing
Bing
Freelance IT Consultant
1,073 satisfied customers
My new Kindle, Gen 10, 2018 keeps losing WiFi connection & I
My new Kindle, Gen 10, 2018 keeps losing WiFi connection & I can't get it back. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,113 satisfied customers
Apptmpting to connect gen 2 kindle to WIFI. Won't connect.
apptmpting to connect gen 2 kindle to WIFI. Won't connect. Tried restart, entering Security password, no go. Pls help … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
650 satisfied customers
Google Play Store on Old 3rd Gen HDX, many years, online
Google Play Store on Old 3rd Gen HDX JA: How long have you had your 3RD? Customer: many years JA: What have you tried so far? Customer: online guides JA: Anything else you want the Electronics Expert … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
785 satisfied customers
ON APRIL 15, i BOUGHT ABOUT 27 KINDLE BOOKS, BUT NONE ARE
ON APRIL 15, i BOUGHT ABOUT 27 KINDLE BOOKS, BUT NONE ARE SHOWING UP ON MY 2ND KINDLE. WHY NOT?? … read more
BobC
BobC
Masters
1,181 satisfied customers
Our 2nd kindle stopped recognizing our wifi password. I have
our 2nd kindle stopped recognizing our wifi password. I have reset it, re entered it. and checked the password. my other kindle is fine … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,548 satisfied customers
I have a new Kindle Paperwhite. It is connected to WiFi.
I have a new Kindle Paperwhite. It is connected to WiFi. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am attempting to update my Kindle DX software. Kindle
I am attempting to update my Kindle DX software. Kindle version is: Version Kindle 2.5.6 (501108064) Device Info Serial Number: B004182192230995 I have downloaded Update_Kindle 2.5.8 B004 BIN and Upda… read more
comp_audio
comp_audio
Microsoft 365 Business Support Agent
211 satisfied customers
I have a kindle reader generation 3, that is not connecting
Hi, I have a kindle reader generation 3, that is not connecting to the Internet. I tried to load up software upgrade to version3.4.2 as per the instruction on your website. Unfortunately this does not… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,548 satisfied customers
How do I delete books from my Kindle after I have read them
How do I delete books from my Kindle after I have read them? Also, how do I get connected to wifi. I can't seem to get it done.… read more
Dustin
Dustin
Support Technician
8,723 satisfied customers
Hi. Im having a problem with my kindle again. something similar
Hi. I'm having a problem with my kindle again. something similar to that last time. I recently downloaded Avast anti virus onto my computer and it deleted some directories from my kindle. Now when I p… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
I have a registered Copy of Dreamweaver CS4. I keep getting
I have a registered Copy of Dreamweaver CS4. I keep getting the message "This document is not located within your defined site" I am trying to modify a template. The file is in the root directory. Eve… read more
Route Ranger
Route Ranger
Chief Information Security Officer
Vocational, Technical or Trade Scho
140 satisfied customers
I did a Sync and Check for new Items recently and all my books
I did a Sync and Check for new Items recently and all my books went into archive. I have tried to retrieve them from archive to no avail (the Kindle just sits saying it is downloading forever but neve… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I recieved a new Kindle as a birthday gift on 26 November.
I recieved a new Kindle as a birthday gift on 26 November. How can I tell if you have use the wireless connection to download the firmware to extend the battery life. I was told this would be done. I … read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My document file disappeared on my kindle. I guess I may
My document file "disappeared" on my kindle. I guess I may have inadvertently deleted it. Can I get it back?… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,924 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,264 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,633 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,353 satisfied customers

Technical Director of IT Company

Robert M.

Robert M.

Consultant

3,698 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x