Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have a family tree which I developed in Family Tree Maker
I have a family tree which I developed in Family Tree Maker ten years ago going back 8-10 generations. When I moved from Windows XP to a new computer with Windows 7 I kept the old computer with Window… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
4,135 satisfied customers
I have Windows 10 operating on Microsoft Edge and am unable
I have Windows 10 operating on Microsoft Edge and am unable to open Family Tree Maker. This was only a problem for about two months. I have had this operating systems for a couple of years. I need hel… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
4,135 satisfied customers
I have purchased Family Book Creator 2017 for FTM 2017 from
I have purchased Family Book Creator 2017 for FTM 2017 from MacKiev (Build 505) https://sites.fastspring.com/mackiev/order/dl/SMK181110-9041-43464F … read more
David L
David L
Bachelor's Degree
6,306 satisfied customers
I want to remove the software program Family Tree Maker by
I want to remove the software program Family Tree Maker by MacKiev from my computer so I can reload it to see if I can get it to work better. … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
At the moment I cannot open my family tree and I am told not
At the moment I cannot open my family tree and I am told not internet connected but I am connected to the internet just wont work with family tree I am workin on a windows 10 is it compatable … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,164 satisfied customers
25 years ago, I purchased Broderbund, FamilyTreeMaker,
25 years ago, I purchased Broderbund, FamilyTreeMaker, installed package on PC w/ windows Vista. I have now reached over 1100 relatives on this software. 3 or 4 years ago,bought a new PC w/ windows 10… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,183 satisfied customers
I am useing windows 10 Family tree maker 14. When I try to
I am useing windows 10 Family tree maker 14. When I try to merge a names a error message come up and shut the program down. Any help? Sam ********@******.***… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,164 satisfied customers
My internet is connected to the PC, but I can't go online
My internet is connected to the PC, but I can't go online inthe family tree program. How can I connect … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,687 satisfied customers
I HAVE BEEN PAYING 6.99 MONTHLY FOR MICROSOFT STUDENT AND
I HAVE BEEN PAYING 6.99 MONTHLY FOR MICROSOFT STUDENT AND HOME BUT CANNOT FIND IT ON MY COMPUTER. WHAT HAPPENED? I WENT TO USE THE EXCEL YESTERDAY AND IT WS NOT THERE. I HAVE A SIGN IN CODE(###) ###-#… read more
John
John
System/Network administrator
High School or GED
2,892 satisfied customers
I have a Toshiba Satellite Laptop Model L55-B5294. The DVD
I have a Toshiba Satellite Laptop Model L55-B5294. The DVD player has stopped working and I get the message "Windows cannot start this hardware device because its configuration information (in the reg… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,687 satisfied customers
I believe I have the first version from about middle 90's.
I believe I have the first version from about middle 90's. Have data on over 500 people. now have new windows 10 and cannot open files. am I doomed to start over? thanks Bob… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,164 satisfied customers
I have a huge Family Tree Maker file that I cannot seem to
I have a huge Family Tree Maker file that I cannot seem to open....I think it may have something to do with the fact that it was all entered in either XP or Vista, and I have since had Windows 7 insta… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I have microsoft Vista on which I run Family Treemaker genealogy
I have microsoft Vista on which I run Family Treemaker genealogy programme. I cannot file a tree using the pdf functions on the programme and their manual states that if using Windows XP, one may enco… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
How do I transfer Family Tree Maker 2009 on a PC to my new
How do I transfer Family Tree Maker 2009 on a PC to my new MAC. I just purchased the program Family Tree Maker for Mac and when I copy files to a CD the format read Fisher_2011-08-03.ftmb and window s… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
On my old computer I had My family tree on Family Ties . (Windows98.
On my old computer I had My family tree on "Family Ties". (Windows98." When I got my new computer (Windows 7) I had my family ties on disk from my Windows 98 but it wouldn't download in data form, was… read more
Ed
Ed
Repair Shop Owner
Bachelor's Degree
601 satisfied customers
I am trying to install Family Tree Maker 2010 that lists compatability
I am trying to install Family Tree Maker 2010 that lists compatability up to Vista. The dvd plays and says it is playing but nothing happens.… read more
Dustin
Dustin
Support Technician
8,607 satisfied customers
I am trying to download a backup dvd and get the following
I am trying to download a backup dvd and get the following message" you do not have sufficient rights to create a file in this directory, please contact your system administrator" I am using the same … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
When i open print shop it keeps looking for calender creator
when i open print shop it keeps looking for calender creator 10 and wont oopen it's been working well for years until yesterday. i have reinstalled it 3 times already but to no avail. no matter what i… read more
Peter Company
Peter Company
Master's Degree
35 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,249 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,587 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,256 satisfied customers

Technical Director of IT Company

Robert M.

Robert M.

Consultant

3,655 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x