Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Ticket #104420. My calendar is over 20 years old & do not
ticket #104420 . My calendar is over 20 years old & do not know what model it is but it has served me well. I suddenly lost all of the 20 years worth of information. I go back to 'find' past informati… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,982 satisfied customers
I bought a new hp computer yesterday with Office 365 home.
I bought a new hp computer yesterday with Office 365 home. when we try to install the office 365 we get an error message that Office personal is install on a laptop. the office on the laptop says it i… read more
John
John
System/Network administrator
High School or GED
2,893 satisfied customers
I have an older Dell desktop running Windows 7. I just
I have an older Dell desktop running Windows 7. I just bought a Dell laptop running Windows 10. My question is, will I have problems upgrading my older machine to Windows 10? I want to network the mac… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,377 satisfied customers
Bought this laptop computer at best buy, last week and have
Bought this laptop computer at best buy, last week and have extended protection plan. I am out of town on a business trip, and we are using our other laptop this week as well. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
have switched to a new computer and have previously purchased
have switched to a new computer and have previously purchased a lifetime ishield/stopzilla program but can't log-in and download it. my e-mail address [email protected] tried my password XXXXX it's … read more
kooleraid
kooleraid
Consultant
Bachelor's Degree
94 satisfied customers
Hoping you still have a document that you completed over a
Hoping you still have a document that you completed over a year ago? (The_OSPF_Routing_Protocol_Choice.doc)… read more
David L
David L
Bachelor's Degree
6,306 satisfied customers
I got m-soft office in late Aug or early Sept of 2009. I asked
I got m-soft office in late Aug or early Sept of 2009. I asked for installa CD, but was told I could only get this software by downloading from the web and using a product key that would be provided. … read more
Dustin
Dustin
Support Technician
8,610 satisfied customers
I purchased a new mouse to-day, a comfort mouse 3000,. it
I purchased a new mouse to-day, a comfort mouse 3000,. it is not wireless. I have a compaq laptop computor. I installed it according to directions, got message that is was installed and ready for use.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I recently purchased the Student and Teacher Edition of Adobe
I recently purchased the Student and Teacher Edition of Adobe CS5 Extended from JourneyEd. They shipped it without asking me for academic verification and charged the $198 to my card. I have no form o… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,690 satisfied customers
I have a customer that my cleaning tech broke a key on her
I have a customer that my cleaning tech broke a key on her dell lap top I need to know if I can order a new key thank you Tori Smith… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I just purchased a laptop and want to use all of my Microsoft
I just purchased a laptop and want to use all of my Microsoft products on it. Outlook, Word, PowerPoint, Picture Manager, Excel, I know I'm leaving something out so help me if I am. I also want to put… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I use Snagit and Snagit Studio vers. 6 on Vista. Worked great
I use Snagit and Snagit Studio vers. 6 on Vista. Worked great until now. Had one of those "your computer is infected" virus windows pop up while searching on Internet - had a lot of programs open, inc… read more
Dan Potts
Dan Potts
1,897 satisfied customers
Ou company temporarily closed on July 25th. We have a part-time
Out company temporarily closed on July 25th. We have a part-time 2 person administrative staff. I am required to be in the office 1.5 days a week and the rest of the time I work from home. Our compute… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
I have had Win. 7 on my computer since approx. 10/09. Tonight
I have had Win. 7 on my computer since approx. 10/09. Tonight it came up with the message that I had a non- genuine copy. This is not true. I purchased my copy on 10/23/09, and it was downloaded then.… read more
Nirjhar18
Nirjhar18
Network Admin
Bachelor's Degree
576 satisfied customers
Boardman Management Group manages the Baderman Island resort.
Boardman Management Group manages the Baderman Island resort. They are considering whether to upgrade the word processing software currently in use at the resort or to purchase a new word processing s… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I purchased Microsoft Office Home and Student 2007 on October
: I purchased Microsoft Office Home and Student 2007 on October 20, 2009, and installed it on my laptop computer. My laptop died three weeks later and could not be repaired. The cost of repair would h… read more
Adam Lowrance
Adam Lowrance
Senior Technician
Vocational, Technical or Trade Scho
314 satisfied customers
WHERE IS THE SNID NUMBER ON THE BACK OF MY GATEWAY COMPUTER
WHERE IS THE SNID NUMBER ON THE BACK OF MY GATEWAY COMPUTER? TECH SUPPORT SAYS IT IS AN 11 DIGIT NUMBER. THERE IS NO 11 DIGIT NUMBER ON THE BACK OF MY COMPUTER. I HAVE 8, 9, 10, 14, AND 25 DIGIT NUMBE… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I want to buy a laptop to use wirelessly around my house.
I want to buy a laptop to use wirelessly around my house. i currently have a Dell desktop PC that's a few years old. I'm interested in getting a Mac laptop, but i'm worried about compatibility between… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,249 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,587 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,256 satisfied customers

Technical Director of IT Company

Robert M.

Robert M.

Consultant

3,655 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x