Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I am having trouble remembering the steps to get my Seagate
I am having trouble remembering the steps to get my Seagate external hard drive ready to do a back-up. I have an Asus laptop with Windows 10 on it. I'm rather new to Windows 10, so the directions I ha… read more
Jason Jones
Jason Jones
AAS Information Technology
12,997 satisfied customers
IF YOU NEED HELP, WE'RE STANDING BY Salvatore, the plan(s)
IF YOU NEED HELP, WE'RE STANDING BYSalvatore, the plan(s) listed below have been renewed with the credit card you have on file.Your bank statement will show the charge in one of the following ways: • … read more
Michael T
Michael T
2,320 satisfied customers
With all respect I do not like ms edge. tried to activate
with all respect I do not like ms edge. tried to activate internet explorer 11 numerous time via various suggestions. totally all files on my system which by the way was an automatic upgrade, and some… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,262 satisfied customers
My PC crashed and I intended to do a recovery which would
My PC crashed and I intended to do a recovery which would keep my programs, Office, Excel Word etc but my system was written over. The Best Buy Geek squad tried to help me but they said my Microsoft A… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,194 satisfied customers
My computer crashed a few months ago, and I had the Geek
My computer crashed a few months ago, and I had the Geek Squad replace the hard drive at that time. I also had to re-purchase Windows 10 so I could use the computer. Tonight I have been trying to play… read more
John
John
System/Network administrator
High School or GED
2,902 satisfied customers
I am hoping you can help me.....I'm starting to panic!
Hello, I am hoping you can help me.....I'm starting to panic! Bought a new laptop last week and asked for data transfer which was done on Wed., 2/22/17. Once I picked up my new laptop, I asked for Bes… read more
Jason Jones
Jason Jones
AAS Information Technology
12,997 satisfied customers
Bought desk top with windows student etc 7 yes ago which is
Bought desk top with windows student etc 7 yes ago which is also on my lap top the harddrive crashed on the lap top 3 weeks ago Geek squad installed new hard drive and now when I try to use windows to… read more
bmsjeff
bmsjeff
15 satisfied customers
I have a sony vaio pcg k33 laptop .I have recently added a
I have a sony vaio pcg k33 laptop .I have recently added a new harddrive. the maximum that this computer will allow.I have also brought my memory up to the maximum that this computer will allow. The g… read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
I purchased a toshiba a L645d-s4040 lap top in november 2010
I purchased a toshiba a L645d-s4040 lap top in november 2010 at wal-mart, the hard drive crashed in febuary 2011, took unit to geek squad for evaluation, and they confirmed thet hard drive crashed and… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I had a little girl push a bunch of keys on my Transport T2300
I had a little girl push a bunch of keys on my Transport T2300 and now I have a dark screen. What could she have done?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Model# DX4710-09 S/no PTG320X0058520C67E2700 Snid 85205081427 I
Model# :DX4710-09 S/no: PTG320X0058520C67E2700 Snid:85205081427 I purchased this computer 3 years ago and my family has been very satisfied with it. However, a few days ago, after turning the power on… read more
J Tech
J Tech
3 years towards bs in computer sci
916 satisfied customers
the geek squad attached a maxtor to my desk top some time ago
the geek squad attached a maxtor to my desk top some time ago i was told it would automatically collect all my data including that from my wireless laptop which runs off my wireless router which conne… read more
Justin S
Justin S
Senior Product Specialist
Bachelor's Degree
58 satisfied customers
cannot see or read anything when plugged in. i do not know
cannot see or read anything when plugged in. i do not know what happened. my computer will not see the hard drive… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,250 satisfied customers
Hi there! Greetings from Lawrence, KS. I strongly suspect
Hi there! Greetings from Lawrence, KS. I strongly suspect I need a new hard drive for our Toshiba Tecra 8200; However, that being said, I first need the restore disk (Windows and Drivers). I am sorry … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
My laptop crashed and BestBuy gave me an external hard drive
My laptop crashed and BestBuy gave me an external hard drive to take home and plug into this computer so I could view my outlook emails that I need that were in the inbox when it crashed. I have outlo… read more
snow2019
snow2019
Doctoral Degree
182 satisfied customers
Hi I bought a Maxtor OneTouch mini 4, which was later removed
Hi: I bought a Maxtor OneTouch mini 4, which was later removed from my PC's hard drive when someone did a debugging program. I have since lost the installation disk, and need to re-install. (I checked… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have an Acer TravelMate 800LCi that was receiving blue screen
I have an Acer TravelMate 800LCi that was receiving blue screen errors when attaching an external hard drive [two different ones tried]. I was working on line with Geek Squad and they tried numerous t… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Fired up the computer this morning and had a message that a ...
Fired up the computer this morning and had a message that a Java update was available, so I clicked for the update. When the computer did a re-start, it locked onto the first screen that comes up sayi… read more
D.A.(Tony) Stewart
D.A.(Tony) Stewart
Master's Degree
18 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,249 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,587 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,256 satisfied customers

Technical Director of IT Company

Robert M.

Robert M.

Consultant

3,655 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x