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I have just downloaded the new operating systems on my apple
I have just downloaded the new operating systems on my apple iPhone, desk top and laptop. It froze me out of my kindle app which unfortunately is registered to an old id. I do not want to erase the ki… read more
Rennan Lui
Rennan Lui
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I have an older Kindle. Screen froze while I was reading a book, and will not page forward or backward, nor turn on or off. No green light.. … read more
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I have a kindle. it is more than 8 years old. has many
I have a kindle. it is more than 8 years old. has many picyures in out. about 2 months age the charging started to go out very quickly/ I have used numerouse cords to keep it charged. Seems like one c… read more
Robert H
Robert H
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My kindle will not hold a charge. When I charge it to 100%
Second opinion] My kindle will not hold a charge. When I charge it to 100% ans don't even open it until evening it only shows 36 % charged. Also the light dims and then becomes bright again at times. … read more
Rennan Lui
Rennan Lui
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My Kindle froze and will not do anything. Day it froze. Many
that is the main problem it was having trouble charging but it had a charge when it froze… read more
ChrisC
ChrisC
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I am dealing with a Kindle Paperwhite that froze up. Last
I am dealing with a Kindle Paperwhite that froze up … read more
John - Tech Expert
John - Tech Expert
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The screen on my kindle fire froze!! Dont know what to do.
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OakdaleTech
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My kindle froze up last night so I turned it off and
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John - Tech Expert
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My kindle paper doesn't reply to my password code. How do I
My kindle paper white doesn't reply to my password ***** How do I reset? … read more
Richard
Richard
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I was in the middle of reading a book and it shut off. Now
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Nathan
Nathan
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I haven't used my Kindle in many, many months. I left it in
I haven't used my Kindle in many, many months. I left it in sleep mode, but in the “on” position. I have now encountered the screen with the empty battery. I have connected to a power source for over … read more
Josh
Josh
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My Kindle is frozen. An inserted box says:"Application
My Kindle is frozen. An inserted box says:"Application Error." The box will not close. Once before when my Kindle froze, someone at Amazon was able to reboot it without my having to bring it in for re… read more
Isaac Franklin
Isaac Franklin
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yes,my question is about the Kindle Fire...the charger is not
yes,my question is about the Kindle Fire...the charger is not making contact with the charger,,,,,,now that I have no answer coming back I want to cancel the 26.00 charge and membership!!!!!… read more
cvd4311
cvd4311
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Bachelor's Degree
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Hi, I was downloading some books and my kindle froze. I charged
Hi, I was downloading some books and my kindle froze. I charged it up, now I cannot get connected to the internet and I cannot even read any books, also it is "stuck" on the last book I was reading bu… read more
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Hello CS, Recd a new Kindle 3G reading device that worked well
Hello CS, Recd a new Kindle 3G reading device that worked well for several hours and now seems to be froze up. Plugged in the charge cord and after 10 mins. the green light came on to indicate a full … read more
James
James
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Hello, I have a Kindle, got it about 6 weeks ago, today
Hello, I have a Kindle, got it about 6 weeks ago, today it froze when I was online. I followed the instructions I got from Amazon's Kindle troubleshooting page...I unplugged it, then slid the switch a… read more
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Bill Clark
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My Kindle has frozen in Software Update. The message on the
My Kindle has frozen in Software Update. The message on the screen reads: "Your Kindle software is updating. This can take a few minutes. DO NOT turn your Kindle off during the updating process. Your … read more
Omer Mushahwar
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My battery will not charge. Have not used for a couple months
My battery will not charge. Have not used for a couple months and took it to Puerto Rico to read Dreamweaver and Flash manuals - Have had Kindle since May Also tried using a friends charger - Jodee Ku… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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