Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I need to cancel an old account I am still getting charged
I need to cancel an old account I am still getting charged for I already cancelled one in September but have just checked another bank statement to find that I have been charged on that one and cannot… read more
Tech Expert
Tech Expert
BCA
1,038 satisfied customers
I removed Norton about two mo. ago but didn't cancel auto
I removed Norton about two mo. ago but didn't cancel auto renewal and rec'd. an e-mail the 21 of Nov. saying it renewed auto. ?? … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
2,167 satisfied customers
I am getting charged monthly for a subscription I did not
I am getting charged monthly for a subscription I did not sign up for. I would like a complete refund. … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
510 satisfied customers
Can you please guide me. Thanks. The photo on my screen save
The photo on my screen save is my granddaughter But it always appears with the Time and date etc I know it can be done with ONLY the photo … read more
Sheri
Sheri
Bachelor's Degree
1,592 satisfied customers
I cancelled my Google YouTube account last month and was
Hi. I cancelled my Google YouTube account last month and was still charged for this month. Can you help? … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,257 satisfied customers
I am being charged .95 a month for Google. No one I know is
I am being charged 69.95 a month for Google. No one I know is paying this. How can I get this stopped and to some extent refunded. … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,767 satisfied customers
I am being charged for Microsoft office 36, which I havent
I am being charged for Microsoft office 36, which I havent used for 2 years. The computer it was installed on has been scrapped. Please help get the charge cancelled and refunded. … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,557 satisfied customers
In 2017 i signed up for norton platimun. In 2017 i got
in 2017 i got Norton platinum for $600 technitions took 6 working days to reinstall but is not installed i now do not want this as the technitians took to long to do this an i was in working hours also they wanted another $200 to do this i said i no longer wanted this service and demanded a $500 refund they said they would do this within 3 days this was 5 weeks ago and still no refund … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,758 satisfied customers
I can't get anyone to talk to me or respond to canceling and
I can't get anyone to talk to me or respond to canceling and refunding my auto charged credit card! … read more
Hema Malini
Hema Malini
B Tech
480 satisfied customers
We have been billed for a service we no longer have on our
hell we have been billed for a service we no longer have on our laptop … read more
Josh
Josh
It Support Specialist
Associate Degree
8,308 satisfied customers
I use my computer to log into my bank account to pay bills.
I use my computer to log into my bank account to pay bills. Have my own access and passcode. Norton is screwing up my entire life by not letting me into my bank to pay the bills. Am talking to the ban… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,460 satisfied customers
Beginning of May Norton took $101. out of my Visa for
Beginning of May Norton took $101.69 out of my Visa for renewal. Today I get a message that my Norton antivirus has expired. What is going on … read more
Dustin
Dustin
Support Technician
8,444 satisfied customers
I just got rid of my computer that had norton installed so i
I just got rid of my computer that had norton installed so i do not need this service now. Am I on a list for renewal? When is my time with Norton up? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,623 satisfied customers
I have been billed by AVG on my latest credit card statement
I have been billed by AVG on my latest credit card statement - a subscription for $44.99. I thought I had canceled this at least a year ago. I went to the AVG main page and they said I did not have an… read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
With reference to my question dated 3/11/2011 I have not had
With reference to my question dated 3/11/2011 I have not had a satisfactory answer. I have spoken with Christine Tully who informs me that she no longer owns the computer or the Norton 360 All-in-one … read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor's Degree
649 satisfied customers
Today I received billing info saying that my Norton 360 Premier
Today I received billing info saying that my Norton 360 Premier Edition had been auto renewed. I have never had auto renewal, I purchase it at a store. On 2/14/2011, I purchased Norton 360, Ver. 4.0 a… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,476 satisfied customers
Hi,My subscription is due to run out on February 11.
Hi, My subscription is due to run out on February 11. This morning in an attempt to renew, I mistakenly ordered a Norton 360 program (order NP19085728) instead of the subscription renewal for the curr… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I want to cancel Norton Automatic Renewal Service. Confornation
I want to cancel Norton Automatic Renewal Service. Confornation #NP16778845. I put it on the wrong credit card. (Discover). I already renewed my Norton Subscription on the right card. So please credit… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,476 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,460 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Robert M.

Robert M.

Consultant

3,624 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x