Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Same problem as in January. I have Google Chrome and Firefox
Hi Dan, same problem as in January. I have Google Chrome and Firefox but neither will open. When I tried the solution you gave me in January , pushing WN and R it takes me to the search box but if I t… read more
Dan Potts
Dan Potts
IT/Broadcast Engineer
Bachelor's Degree
1,988 satisfied customers
I am waiting for your call, I was on Microsoft outlook,
I have found the source code for his Microsoft edge extension which is a Trojan horse that blocks reporting to Norton 360 … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,628 satisfied customers
When I select google chrome I get a box that comes up and
when I select google chrome I get a box that comes up and says YOU and at the bottom of the screen it says browse as guest or remove this person. It won't take me to the browser screen … read more
Sheri
Sheri
Bachelor's Degree
3,577 satisfied customers
I load a page & then click on a suggestion & instead of the
I load a page & then click on a suggestion & instead of the correct page loading an unwanted program opens & asks to be downloaded - such as: Logic Seach, Searchismo, live PDF converter search. How ca… read more
John
John
System/Network administrator
High School or GED
3,214 satisfied customers
I have windows 10 home 64 bit on desktop computer. Using
I have windows 10 home 64 bit on desktop computer. Using Windows edge for browser, whenever I open browser I get pop-up window and error alarm. Window at top says Window Security, Microsoft Edge. "The… read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
5,294 satisfied customers
Do you know why some of my user IDs are gone from my vault?
Do you know why some of my user IDs are gone from my vault? … read more
Josh
Josh
10,040 satisfied customers
My desktop has taken a nosedive in internet speed. The only
Hi. My desktop has taken a nosedive in internet speed. The only change I've made is to switch to Norton Antivirus from AVG. The connection speed should be 30/10 mgps. According to Speakeasy my connect… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,212 satisfied customers
I was either directed or accidentally clicked on a banner ad
I was either directed or accidentally clicked on a banner ad that took me to some site called premium PC update .com ( included spaces to avoid creating a link) that said I needed to update flash play… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a HP Pavillion PC laptop with Vista Home edition operating
I have a HP Pavillion PC laptop with Vista Home edition operating system. Desktop icons are not working when I clicked on it. My start and taskbars are working fine. I read online as follow: If this p… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,660 satisfied customers
I cannot open attachments in my Windows Live Mail, even those
I cannot open attachments in my Windows Live Mail, even those that previously were opened cannot be opened now… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
All of a sudden windows is blocking all downloads i.e. Norton
All of a sudden windows is blocking all downloads i.e. Norton Virus Protection; Mc Affee Virus Protection; even from a CD. I've also tried to download Portable Skype without any success. 12 hours ago … read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
I recently ( 3-8 10 ) installed 360 4.0 Now I keep getting
I recently ( 3-8=10 ) installed 360 4.0 Now I keep getting a flag saying I must have turned 360 off. How do I check to verify if it on or off ? And if it is off how do I enable it?… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
My Norton 360 Premier keeps telling my my PC Security and Backup
My Norton 360 Premier keeps telling my my PC Security and Backup is at risk after I scanned them all 10 times. How do you get rid of it so it says just protected?… read more
Robert M.
Robert M.
Bachelor's Degree
4,271 satisfied customers
I run Microsoft Vista home premium on my lap top. I am trying
I run Microsoft Vista home premium on my lap top. I am trying to uninstall Norton 360 from it to change my protection software, but it will not uninstall but just hangs, however long I wait. I have tr… read more
lifesaver
lifesaver
Bachelor's Degree
5,463 satisfied customers
I have used Microsoft Streets & Trips for many years without
I have used Microsoft Streets & Trips for many years without a problem. Now with S & T 2010 I am being repeatedly asked to "Activate Now", even though I have activated it at least 6 times. Microsoft T… read more
David L
David L
Bachelor's Degree
7,004 satisfied customers
I replaced a trial copy of Norton Internet Security on a new
I replaced a trial copy of Norton Internet Security on a new machine with a copy of Norton 360 for which I had a spare activation. Now I have lost the Norton tray icon which is the quickest way of see… read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
144 satisfied customers
Have Norton A360, version 2 on CD disc,was invited to try Norton
Have Norton A360, version 2 on CD disc,was invited to try Norton A360,version 3 free of charge. Has let me down twice losing cover. I wished to go back to my Norton A360, version 2 so I ran Norton rem… read more
lifesaver
lifesaver
Bachelor's Degree
5,463 satisfied customers
My desktop computer will not display my personal website www.savebigonnnewomes.c
My desktop computer will not display my personal website www.savebigonnnewomes.com. My desktop computer is functioning perfectly fine. This computer is able to pull up all other websites. I have check… read more
David L
David L
Bachelor's Degree
7,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John C.

Engineer John C.

Computer Science Engineer

3,335 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,923 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,907 satisfied customers

Technical Director of IT Company

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Kamil Anwar

Kamil Anwar

Computer Support Specialist

2,996 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x