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We are still having the same problem.. But every once in a
Jason - We are still having the same problem. Keith B. But every once in a while the computer starts a screeching noise which lasts for several minutes !!!!!… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
After Windows 10 did an automatic update, I completely lost
After Windows 10 did an automatic update, I completely lost all sound on my computer. I tried rebooting but to no avail. I am using Windows 10 & Google. Keith… read more
Cody
Cody
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ONLY !!!. I am using Windows 10, Firefox and Excel 2010. How
This question is for ***** ***** ONLY !!!. I am using Windows 10, Firefox and Excel 2010. How can I use a "MMM DD YYYY" format for today's date for my upper right header on my Excell 2010 spreadsheets… read more
Robert H
Robert H
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Cannot access LiveMail. 24 hours ago. Last night I could not
Last night I could not access any programs including google , all I got was a nice picture, however this am I could access google etc but not livemail, it kept saying" livemail did not close down correctly and then kept going through this process of correcting, still not getting through Keith… read more
Isaac Franklin
Isaac Franklin
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ONLY !!!!!, I can't open my high school classmates log. I
This is for ***** ***** ONLY !!!!!Jason, I can't open my high school classmates log. I keep getting a message that says "wlmail.exe - System Error -----"because "WLDCore.dll" was not found????? Keith … read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
Yesterday evening and again this evening when I "awakened"
Jason - Yesterday evening and again this evening when I "awakened" the computer after about a 6 hour nap, the "Bing" homepage came up even before I got to my home page..I'm sorry but that's about all … read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I hate to say it, but I am having the same problem with Bing
Jason - I hate to say it, but I am having the same problem with Bing that we worked on (on FEB 10th & 11th). I guess it's very hard to cut the head off this "SNAKE". Keith B.… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I guess our fix for permanently getting rid of Bing didn't
Jason - I guess our fix for permanently getting rid of Bing didn't work. The attachment is a Word print screen of a Bing popup that showed up when I opened Firefox last night. Any suggestions ??? Keit… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
Somehow I have lost or screwed up one of my Excel files.
Jason - Somehow I have lost or screwed up one of my Excel files. There is a gap in the horizontal lines & I can't figure out how to fix it.Keith B.… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I am still having my old problem where the computer starts
Jason - I am still having my old problem where the computer starts trying to install MS Office every time I try to open MS Word.You have fixed this problem many times, but it keeps coming back???? Kei… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,194 satisfied customers
Are you available to help today??? If so, I'll stand bye on
Are you available to help today??? If so , I'll stand bye on her computer. Keith B. (my email address is klbe**@socal.rr.com)… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I'm having a lot of computer problems lately. It all started
Jason - I'm having a lot of computer problems lately. It all started when my Firefox search engine changed/updated so that for me it was almost useless. I got so frustrated that I deleted the entire p… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I'm currently swamped with work. I still want your help on
Jason - I'm currently swamped with work. I still want your help on transferring my data & programs to my computer. I will try to hook up with you as soon as I come up for air. Hopefully in the next da… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I just bought a new computer and I would like to get your
Jason , I just bought a new computer and I would like to get your help in copying my programs and files from my old one. Particularly: Excel, Word, Windows Live Mail (including contacts), Income Tax P… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
We are still getting the same Pop-Up when opening WLM. ???
For ***** ***** only, Jason, We are still getting the same Pop-Up when opening WLM. ??? Keith Beswick ***@******.***… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
Starting about 2 weeks ago, every time either my wife or I
Jason - Starting about 2 weeks ago, every time either my wife or I (2 different computers) open Windows Live Mail we get a Pop-Up that says "To help protect your account information, please sign in ag… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I am using windows 10 and would like to know how to disable
I am using windows 10 and would like to know how to disable the Windows Groove Music app. I tried going to settings and selected default music apps and changed Groove Music to Windows Media Player , B… read more
Jason Jones
Jason Jones
Computer Expert
AAS Information Technology
22,458 satisfied customers
I downloaded & installed windows 10 on my windows 7
I downloaded & installed windows 10 on my windows 7 computer. Since that time(last week) i have lost my windows media player program & I cant even find my cd/dvd player using windows explorer. Keith B… read more
Martin
Martin
Network Engineering Diploma
1,797 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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