Computer

I cannot get the page to enter my installation code. I i.

Customer Question
I cannot get the...

I cannot get the page to enter my installation code

Technician's Assistant: What exactly are you having trouble accessing?

I i

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?
... Read full answer

I cannot get the page to enter my installation code

Technician's Assistant: What exactly are you having trouble accessing?

I i

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Cannot get the turbo tax page

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I bought it in store and cannot get the page to enter installation code

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
4/24/2019
Tech Support Specialist: Tarun Diwakar,
 replied 2 months ago
Tarun Diwakar
Category: Computer
Satisfied Customers: 290
Experience: Technical Solutions 4 at Tarun Datta Diwakar
Verified

Hi, this is Tarun Diwakar and I will be helping you with the issue today.

I understand that you are facing issues with Turbo Tax Installation.

Ask Your Own Computer Question
Customer reply replied 2 months ago
turbo tax installation page
Tech Support Specialist: Tarun Diwakar,
 replied 2 months ago

I will go ahead and take a remote access on your computer and help you further.

Please click on the link: https://justanswer.screenconnect.com/

Enter this code: 71635

Ask Your Own Computer Question
Customer reply replied 2 months ago
71635
Tech Support Specialist: Tarun Diwakar,
 replied 2 months ago

Are you able to access the above link and enter the code?

Ask Your Own Computer Question
Tech Support Specialist: Tarun Diwakar,
 replied 2 months ago

Please contact Turbo Tax Support for further assistance. The next best way to talk to their customer support team, according to other Turbo Tax customers, is by calling their(###) ###-####phone number for their Intuit Support department.

You may click on the link: https://support.turbotax.intuit.com/contact/ for further assistance.

Ask Your Own Computer Question
Still looking for an answer to your question? 
Similar Q&As
Where is my prepayment or activation code? I have purchased
where is my prepayment or activation code ? I have purchased the standard cd & download Turbo Tax CD … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
2,444 satisfied customers
I am at the point of filing my return but would like to
I am at the point of filing my return but would like to confirm some details. (The page I am on asks how I would like to pay pay) How does one get back into the return to? I do not see how this is don… read more
Tarun Diwakar
Tarun Diwakar
290 satisfied customers
Program will not start on my compiter. Message said turbo
message said turbo tax already instaled on computer. … read more
Tarun Diwakar
Tarun Diwakar
290 satisfied customers
Stop searching for answers—
I bought the wrong version of turbo tax 2018 I need the
I bought the wrong version of turbo tax 2018 I need the Windows version. can you tell me where I can access that download please? … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,338 satisfied customers
We had a power failure when trying to finish our taxes. When
We had a power failure when trying to finish our taxes. When I go back and print a copy it shows nothing but 00000. I know I owe money but cannot find the link I need to get the proper papers filed. … read more
Tarun Diwakar
Tarun Diwakar
290 satisfied customers
Have changed credit card since last year. Turbo Tax system
have changed credit card since last year. Turbo Tax system not accepting the security code on the new card. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,338 satisfied customers
Get a personalized answer to your question. 
I deleted my turbo tax file because it wouldn't allow me to
I deleted my turbo tax file because it wouldn't allow me to input information on my husband. I would like to reinstall and try again, but am unable to do so as it wants me to pay for another turbo tax… read more
Kris R
Kris R
IT Manager,
Computing
3,312 satisfied customers
I was ding my taxes and left off Now I can't pick up where I
I was ding my taxes and left off Now I can't pick up where I left off and I can't enter turbo tax … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I cannot get passed entering my new password. This is my 3rd
I cannot get passed entering my new password. This is my 3rd year with turbo tax and I want to do my taxes now … read more
PC_Wizzard
PC_Wizzard
IT Technician,
1,336 satisfied customers
Still looking for an answer to your question? 
Trying to install turbo tax 2016 receiving windows installer
trying to install turbo tax 2016 receiving windows installer error code 65535 can not continue installation on toshiba lap top … read more
PC_Wizzard
PC_Wizzard
IT Technician,
1,336 satisfied customers
I need to fix my email address, yahoo, I've been trying to
I've been trying to do my taxes with turbo tax and my user name is different … read more
Josh
Josh
It Support Specialist,
Associate Degree
7,736 satisfied customers
Just bought Intuit Turbo Tax Premier through Amazon and
Just bought Intuit Turbo Tax Premier through Amazon and don't know where to find it on my Mac … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
Stop searching for answers—
I need to file my taxes for 2009. I cannot buy the software
I need to file my taxes for 2009. I cannot buy the software in the stores. How do I go thru Turbo tax to get them done today?… read more
Dustin
Dustin
Support Technician,
8,066 satisfied customers
I lost all my 2002 - 2009 TurboTax info when my PC crashed
I lost all my 2002 - 2009 TurboTax info when my PC crashed last week, but was able to recover the info from my backup Carbonite. However, when I try to open these past year returns, I get an error mes… read more
Molinari
Molinari
Professional Tech Expert,
CompTIA A+ Certification
3,945 satisfied customers
I get Exception Eaccess sm78d_2121 on start up...Turbo Tax
I get Exception Eaccess sm78d_2121 on start up...Turbo Tax 2009 has taken over my computer. Every icon on my desk top has the Turbo Tax icon instead of its regular program icon...no matter which progr… read more
Bryan
Bryan
IT Consultant,
10,911 satisfied customers
Get a personalized answer to your question. 
I am trying to download a Turbo Tax product and I keep getting
I am trying to download a Turbo Tax product and I keep getting a 2350 error code. I have followed the directions for microsoft installer, but it doesnt work. How do I correct this problem?… read more
Brett Philp
Brett Philp
IT Architect,
Bachelor's Degree
145 satisfied customers
Purchased turbo tx 2009 and entered my figures 0n 4/12. Message
Purchased turbo tx 2009 and entered my figures 0n 4/12. Message states form 1040 sched. D, Scheduke L & form1040 indiv tax return will be ready soon. It has been approx 8hrs and still getting the same… read more
MD.REHAN
MD.REHAN
self employed,
Diploma in applied electronics
691 satisfied customers
When I try to install the 2008 Turb Tax CD iget a message saying
When I try to install the 2008 Turb Tax CD iget a message saying "Turbo Tax 2008 installer has encountered a problem and needs to close. We are sorry etc. An error report was created with a request to… read more
Sudipto
Sudipto
Hardware Engineer,
High School or GED
4,370 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less
David L.

David L.

Computer Expert

20 years experience as a Computer Engineer. Microsoft & Cisco Certified.

5,752 Satisfied Customers

Pearl avatarPearl, Assistant