Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I originally bought an HP ENVY laptop at Best Buy a few
I originally bought an HP ENVY laptop at Best Buy a few years back. I've had Geek Squad Tech Support continuously for over 4 years now. At first I had protection from Kaspersky. But, a while back Kasp… read more
Guru Raj
Guru Raj
BSC
283 satisfied customers
I already went thru this,but I entered the wrong serial# on
Hi. I already went thru this,but I entered the wrong serial# ***** my trend micro and it keeps saying I have to renew. How can I enter the correct serial #. Lenovo, idea pad, windows 10 … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,027 satisfied customers
I accidentally deleted your confirmation email about me
My name is***** accidentally deleted your confirmation email about me joining Trend Micro with date etc. I can not reply with that email you sent but I wanted to ask you to send me a automatic renewal… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,010 satisfied customers
I recently renewed My Trend Micro Internet Security 10 Plus
I recently renewed My Trend Micro Internet Security 10 Plus Plan. I also purchased the CD to install Trend Micro in my new Windows 10 PC. The software does not install ... it hangs in the MENU window … read more
Satchi
Satchi
Bachelor's Degree
2,543 satisfied customers
I am trying to load my new 2016 Trend Micro PMMX-0019-6067-9574-6142 Won't
I am trying to load my new 2016 Trend Micro PMMX-0019-6067-9574-6142 Won't load Incompatible program error code #0,1002,0X00000000 Can you help? My e-mail address is***@******.*** Phone(###) ###-####… read more
Mr.Med
Mr.Med
1,798 satisfied customers
I have misplace my 2012 trend micro disk and I need to install
I have misplace my 2012 trend micro disk and I need to install on my new computer. need to uninstall from old computer and install on this new one. please advise me on what to do <>… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,637 satisfied customers
I moved from my previous home address to a new place and bought
I moved from my previous home address to a new place and bought a new computer. I just receive a email tell me my automatic renew at this tiem. I don't have Trend Micro in my new computer right now. H… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
593 satisfied customers
I have paid on automatic renewal for the next year for Trend
I have paid on automatic renewal for the next year for Trend Micro security. Unfortunately, on Aug. 29/11, I had uninstalled Trend Micro from my computer, on the bad advice I received. Now I have no s… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
593 satisfied customers
Dear customer support, I have bend a Trend Micro customer for
Dear customer support, I have bend a Trend Micro customer for several years. In March I bought a new desktop and arranged with you to transfer my Trend software to my new computer. My wife's laptop al… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I bought the Trend Micro AntiVirus for my PC a couple of years
I bought the Trend Micro AntiVirus for my PC a couple of years ago. But I lost my Hard Drive a few days ago and I got a new one. But I lost my connection with Trend Micro AntiVirus which I had a subsc… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
I have two computers that work in tandem. On January 4, 2011
I have two computers that work in tandem. On January 4, 2011 I renewed my Trend Micro Internet Security Pro with serial number XHEF-0019-6098-2575-5582 with an expiration date of Feb 16, 2012 [email protected]… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX
I renewed my Trend Micro Sept 23, 2010. Customer No. XXXXXXXXXXX I continue to get a message that my subscription has expired. When I went to Trend Micro program in my computer it indicates I need a s… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I had to wipe my hard drive and re-install windows 7. I have
I had to wipe my hard drive and re-install windows 7. I have an active Trend Micro subscription with serial number. I do not have a CD, it was originally a download. How do I load Trend Microt back on… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,326 satisfied customers
when I try to download my auto-renew of my trend micro Internet
when I try to download my auto-renew of my trend micro Internet Security Pro I get a message saying "your current trend micro software does not support this upgrade. To get the latest version of trend… read more
John V
John V
Associate Degree
44 satisfied customers
had free trial trend micro 3/10/10. recieved mesage that
had free trial trend micro 3/10/10. recieved mesage that over on 4/10/10. ordered trend micro on 4/8/10. order #6196130118. total cost 68.85. serial #xfef0014146973871443. password XXXXX received inte… read more
David L
David L
Bachelor's Degree
5,732 satisfied customers
I just download a new version of the software and it is askng
I just download a new version of the software and it is askng for a Trend Micro Intertnet Security serial number. I don't know what it is and I tried to logon to your software and I am not sure what t… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Can I transfer one of the three licenses to a new lap top,
Can I transfer one of the three licenses to a new lap top, without buying a new subscription?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I just purchased Order Date 9/20/2009 Order Number XXXXXXXXXX
I just purchased Order Date: 9/20/2009 Order Number: XXXXXXXXXX Product Name: Internet Security Renewal - 1yr (download help) Serial Number: PHEF-0019-5404-5860-9122;PEFCIG1840N015-USP6002001 Qty: 1 -… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x