Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Why am I being charged for an Amazon Prime Membership that I
Why am I being charged for an Amazon Prime Membership that I have never requested. Obviously you obtained my credit card details from a book order I placed, but I have never asked for Prime Membership… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,284 satisfied customers
I need to put another payment card on so I can continue my
I need to put another payment card on so I can continue my Amazon Prime … read more
Anikesh G
Anikesh G
SAP Consultant
Bachelors in Computer Application
1,616 satisfied customers
I am not an Amazon Prime member - and do not want to be. I
I am not an Amazon Prime member - and do not want to be. I placed an order for 2 shower curtains and it arrived today with Amazon Prime label on it. Please confirm that I am NOT an Amazon Prime member… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
4,047 satisfied customers
I have Amazon Prime member Y am I being charge for my music
I have Amazon Prime member Y am I being charge for my music on Amazon Prime for months now$15.89 a month amd Amazon Prime membership also charges of $13.77 a month.And I also would lock in my rate for… read more
JComo Engineer
JComo Engineer
Product Support Engineer
Bachelor's Degree
28 satisfied customers
I want to cancel my Amazon prime membership and to be
Hi, I want to cancel my Amazon prime membership and to be refunded … read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
3,079 satisfied customers
I was offered a trial subscription of Amazon prime for one
I was offered a trial subscription of Amazon prime for one month but was charged for it and charged for a second month. How do i get a credit for thie … read more
SaiSreeH
SaiSreeH
Senior Programming Analyst
BS in Computer Information Systems
1,131 satisfied customers
I am in the US and i am being charged a UK membership fee
I am in the US and i am being charged a UK membership fee that is not mine. … read more
SaiSreeH
SaiSreeH
Senior Programming Analyst
BS in Computer Information Systems
1,131 satisfied customers
I have Amazon video prime I pay for each month - but I want
Hello I have Amazon video prime I pay for each month - but I want Amazon membership so shipping is free / and if I get a membership I heard video prime is free ?? can U help me ? … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,247 satisfied customers
I would like some help with a problem please. On 12 June
Good afternoon James, I would like some help with a problem please. On 12 June 2021 I ordered two items from Amazon on my computer. On the order page there was a section which asked if I wanted to join Amazon Prime for a one month trial. I didn't want to join but I found that I couldn't complete the order unless I ticked the box to join. I didn't want to be a member of Amazon Prime and I've never used it. I subsequently had a closer look at my credit card statement and I found that I have been charged $6.99 for July, August and September for an Amazon Prime membership. I was never asked if I wanted to join up following the free trial nor have I given permission to Amazon to access my credit card other than for the purchases I have made. I sent Amazon an email requesting that this service be ceased but I never heard back from anyone. I therefore request that you cease my membership with Amazon Prime and refund me the $20.97 because I have never used the service and did not give permission for you to access my credit card. As you have my credit card details I would appreciate if you would refund the $20.97 back onto my credit card. Thank you. … read more
Robert
Robert
Data Engineer
Master's Degree
2,272 satisfied customers
I am being changes $6.99 a month on my Visa card from Amazon
I am being changes $6.99 a month on my Visa card from Amazon prime. When I go t your site it says I do not have an account. I would like t cancel any subscription as I receive nothing fro m you … read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
1,437 satisfied customers
I am being charged for Amazon prime (which I've never
I am being charged for Amazon prime (which I've never joined) on a credit card that I never gave you. … read more
TechSal
TechSal
128 satisfied customers
For the last 4 months I am being billed twice a month for
For the last 4 months I am being billed twice a month for both prime and amazon. I need to get these reversed … read more
Joseph
Joseph
Computer Science
3,530 satisfied customers
I need to speak with someone. I tried this last month but
I need to speak with someone. I tried this last month but was billed again I want to cancel both regular and prime as I'm being charged for both and have been for months. Would like to resolve this is… read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
3,387 satisfied customers
I have been charged a prime membership fee for several
I have been charged a prime membership fee for several months on a business credit card. I have only ordered two items in the last 12 months for less than $20. … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
8,765 satisfied customers
I'm only supposed to receive 5.00 of the 14.00 that was
Hello so I'm only supposed to receive 5.00 of the 14.00 that was taken off my credit card for Amazon prime🤔 … read more
Andy
Andy
Senior Technology Engineer
Computer Science
2,613 satisfied customers
Canceled amazon prime with an agent feb 23 and was told that
canceled amazon prime with an agent feb 23 and was told that a refund of 14.90 would be credited to my account.never received it … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
2,390 satisfied customers
My wife signed up for "Sundance Now" on Saturday the 9th on
My wife signed up for "Sundance Now" on Saturday the 9th on our Amazon acct. She signed up at $4.99 per month, but I recieved the confirmation at $6.99 per month. It might not seem like much, but we a… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,389 satisfied customers
I would like to cancel my Amazon .com and .ca Prime
I would like to cancel my Amazon .com and .ca Prime subscription pls … read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,269 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John

Engineer John

Computer Science Engineer

15,781 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

5,137 satisfied customers

Certificate Course In Computer Maintenance

Santonu

Santonu

Computer Support Specialist

3,463 satisfied customers

Diploma in Hardware

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

Satchi

Satchi

Computer Software Engineer

2,655 satisfied customers

8+ yrs of Hardware & Software Troubleshoot exp

Shefin

Shefin

Computer Support Specialist

2,235 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x