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I have an account set up with a phone number and I have a
Hi I have an account set up with a phone number and I have a new magic jack plus that I want to use instead of my old one that plugs into my computer. How do I go about getting my same number and acco… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,127 satisfied customers
Can not get my magic jack to work says error 3002. Magic
Have not used phone since Jan. 2019. I think some of the problem is that I had an app or something else on my lap tap that I use to click when I first set up but got new lap top no app or what ever … read more
Benjie
Benjie
Computer Hardware Engineer
3,025 satisfied customers
I just got the magicjack go to replace Plus and can't get
I just got the magicjack go to replace Plus and can't get hooked up? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My magic isn't working on my new Mac computer. I have used
my magic jack isn't working on my new Mac computer. I have used magic jack for years on my old dell perfectly. After flowing all instructions nothing is working. no icon appears, no phone tone is work… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,218 satisfied customers
I installed the Magic Jack ( not using the Lap top ) when calling
I installed the Magic Jack ( not using the Lap top ) when calling my new # XXXXX lets me know that the costumer is not available.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
could you please help me there are no lights on top of my
could you please help me there are no lights on top of my magiejack pluswe have no phones we need help we are elderly people… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
Hello, our Magic Jack works only on the computer, it doesnt
Hello, our Magic Jack works only on the computer, it doesn't work with the regulare telephone. Thanks for your help, Diane… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
3,624 satisfied customers
just got magic jack plus had the othermagic jack my no. 530661
just got magic jack plus had the othermagic jack my no.(NNN) NNN-NNNN i wouldlike to keep it… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,218 satisfied customers
We had magic thru the computer and then bought the "plus".
We had magic jack thru the computer and then bought the "plus". It is plugged into the battery back-up and it gets hot. Why does it die after we dial a phone number? We got the "plus" because of the p… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
I have an old majic jack plus, misplaced it in the US, when
I have an old majic jack plus, misplaced it in the US, when I left for Ecuador. My friends found it, but after being washed and dried. In the mean time, I bought another Magic Jack in Ecuador. They ga… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
556 satisfied customers
Iam present magic user, however my subscription comes up for
Iam present magic jack user, however my subscription comes up for renewal tommorrow. I would like to purchase the majic jack plus instead . How can i go about doing this without paying for renewal the… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I have magic jack pluged into my computer but now I want to
I have magic jack pluged into my computer but now I want to install magic jack plus I have the unit and my magic jack phone number.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,990 satisfied customers
I would like to register for my magicJack plus, i am already
I would like to register for my magicJack plus, i am already a customer of magicJack, I have the magicJack plus and would like to regester it.… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I purchased Magic Jack because it said I could keep my phone
I purchased Magic Jack because it said I could keep my phone number. After trying to register it, I was finally told that I could not use my current phone number. If I can not replace my current phone… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor's Degree
271 satisfied customers
right now i have been with at&t for several yrs. i have one
right now i have been with at&t for several yrs. i have one phone number with 4 phones. three cordless and one r. egular phone in the wall. no cell phone. two lab tops. i use att for internet connecti… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
Received magic jack plus, had magic jack prior to ordering
Received magic jack plus, had magic jack prior to ordering plus, hooked plus up for use without computer. Uninstalled previous magic jack from computer.Can call out , but when dailing old number set u… read more
Tyson13456
Tyson13456
Applications Programmer
Master's Degree
34 satisfied customers
I have just receaved my new magic jack plus; I was not satisfied
I have just receaved my new magic jack plus; I was not satisfied with the previous Magic jack that worded only on my computre so I had deleted it. The computer says it cannot complete the MAGIC JACK P… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
1,024 satisfied customers
my phone magicjack worked perfectly got new computer stopped
my phone magicjack worked perfectly got new computer stopped working icon not on this computer ive tried all programs magic jack offers answer on line queations needs to be reset + i have added a comp… read more
Peter
Peter
Vocational, Technical or Trade Scho
67 satisfied customers
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