Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I just installed the WD Passport Ultra and would like to do
I just installed the WD Passport Ultra and would like to do incremental backups of specific directories. Sounds easy enough in your instructions but when I try to set up a plan no files or directories… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,533 satisfied customers
I can no longer find my WD Ultra. I all of a suden realized
I all of a suden realized that my WD external was not showing as a part of my system. … read more
Lakshman Wogmode
Lakshman Wogmode
BCA
151 satisfied customers
Can I plug in WD Passport external hard drive into a new
Can I plug in WD Passport external hard drive into a new laptop (with programs already installed) & the new computer will then be able to open files, pics, etc.? … read more
ABDULRAMEESH PUTHANP
ABDULRAMEESH PUTHANP
Computer Hardware technician
BACHELOR OF COMPUTER APPLICATION
191 satisfied customers
I have a 2TB Passport Ultra and recently installed a new
I have a 2TB Passport Ultra and recently installed a new hard drive. I lost my Passport drivers … read more
Uran
Uran
IT Consultant, Network and System Admin
Network Administration
1,932 satisfied customers
I just purchased a 4tb passport ultra. I want to download
I just purchased a 4tb passport ultra. I want to download off a smaller external drive. Not sure how to set up to do … read more
Pradeep Kumar S
Pradeep Kumar S
Bachelor's in Computer Application
416 satisfied customers
I had to buy a new computer. I have a My Passport portable
I had to buy a new computer. I have a My Passport portable hard drive attached to my old computer. How to I transfer these files to my new computer? … read more
ABDULRAMEESH PUTHANP
ABDULRAMEESH PUTHANP
Computer Hardware technician
BACHELOR OF COMPUTER APPLICATION
191 satisfied customers
My Windows 10 computer does not recognize my passport ultra.
My Windows 10 computer does not recognize my passport ultra. The light is on the passport, but is not connecting properly. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,947 satisfied customers
I have a passport ultra and want to send files to this from
I have a passport ultra and want to send files to this from a usb stick . it just puts the files under wd discovery and not on the external hard drive. I have a contract for your services … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
2,575 satisfied customers
Old computer crashed. Lost everything because I didn't know
Old computer crashed. Lost everything because I didn't know WD Passport Ultra files could not be restored to new computer using Restore function. Have foremated and run all tests on wd My Passport. It… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
2,575 satisfied customers
I cannot get the My Passport Ultra to run a backup. It is
I cannot get the My Passport Ultra to run a backup. It is unlocked but won't get going … read more
Cris
Cris
3,719 satisfied customers
I have a WD My Passport Ultra hard drive that attaches to my
Hello, I have a WD My Passport Ultra hard drive that attaches to my computer vis USB (Dell computer on Microsoft windows os) It is 1Tb capacity and I have 10 Gb of information (files). Dell Latitude l… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
I cant download my Kaspersky onto this computer. HP Notebook
HP Notebook new computer .....any suggestions cant get rid of McAfee previously installed … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,062 satisfied customers
I have a Epson Perfection V550 and a WD My Passport ultra.
I have a Epson Perfection V550 and a WD My Passport ultra. How do I get the pictures I copy onto the little hard drive?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,947 satisfied customers
I just purchased a second WD external hard drive computer.
I just purchased a second WD external hard drive for my computer. The first one I had installed is a WD My Passport 1,000GB drive; the second I just installed is a WD My Passport Ultra 2TB drive. I wa… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
I HAVE A NEW COMPUTER. I HAVE WD MY PASSPORT ULTRA EXTERNAL
I HAVE A NEW COMPUTER. I HAVE WD MY PASSPORT ULTRA EXTERNAL HARD DRIVE. WILL NOT DOWNLOAD WILL NOT TRANSFER SOFTWARE TO TRANSFER FILES TO MY COMPUTER… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,194 satisfied customers
I have a WD Passport Portable Hard Drive USB 8 lMrg # WDXMS800TN,
I have a WD Passport Portable Hard Drive USB 8 lMrg # WDXMS800TN, Serial # XXXXX purchased 2/25/08 from CDW in Illinois. When the Hard Drive service board on my Dell Computer failed this month, I need… read more
technicalcat
technicalcat
Computer Science
1,738 satisfied customers
are you available i have the new pc set up and windows 7 is
are you available? i have the new pc set up and windows 7 is working. i transferred files to external hard drive then transferred to new computer but now i cant find my itunes library. it is either st… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
i have a my passport external hard drive. Last night i was
i have a my passport external hard drive. Last night i was using it fine then when i woke up this morning its like it crapped out on me i cant view any files. I unistalled the software and now i cant … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,842 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

3 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,370 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x