Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
My samsung edge s6+, was working great last night and was
my samsung edge s6+ , was working great last night and was fully charged before i turned off last night. so today when i tried turning on it wouldn't do anything. when i plug it in the battery sign co… read more
RobertS
RobertS
Data Engineer
Master's Degree
721 satisfied customers
I have an issue with my cell phone locking up requiring a
I have an issue with my cell phone locking up requiring a password. It has NEVER been password ***** And I cannot unlock it. You sent me to TV repair before and I spent over 1 hr on the … read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
2,395 satisfied customers
I forgot my lockscreen pin number and dont want to lose my
Second opinion] i forgot my lockscreen pin number and dont want to lose my data how domi get back into my phone its a motog7 play… read more
Michael
Michael
Network Engineer
IST
310 satisfied customers
I am locked out of my cell phone. I can't remember the
I am locked out of my cell phone. I can't remember the password. Can one of the android experts help me unlock the phone? I have the info needed on the back of the phone. … read more
Moses C
Moses C
Bsc
3,511 satisfied customers
My phone is in safe mode and I can't unlock it. I forgotten
My phone is in safe mode and I can't unlock it. I forgotten my password. … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,017 satisfied customers
I have my daughters galaxy S8plus and she doesnt remember
I have my daughters galaxy S8plus and she doesnt remember pin … read more
Kaiser
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
My s10 keeps locking me out out I am aware if if I reset
My s10 keeps locking me out out I am aware if if I reset factory, I will lose all my personal file.I did not back up files it is a upgrade from from S9 to now S10 I do not want to lose personal files … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
6,017 satisfied customers
I need to get into a phone that is no longer in service and
I need to get into a phone that is no longer in service and has a password ***** that I cannot remember. it is very important that i retrieve the texts. please help … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,103 satisfied customers
It's my phone, it reset because I tried too many times to
it's my phone, it reset because I tried too many times to unlock it. I used biometrics to secure it but I never entered a password. … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
3,497 satisfied customers
I dont remember my email or password and need to pass the
I dont remember my email or password ***** need to pass the verification step … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
10,253 satisfied customers
I cannot remember my Samsung S8 Lock Pin and I have only 1
Hi, I cannot remember my Samsung S8 Lock Pin and I have only 1 attempt left before it "erases all my data". Can you please help me? This is my business data & contacts. … read more
Tim McKee
Tim McKee
Senior Service Desk Engineer
HND
521 satisfied customers
My phone automatically shut down when it got to cold I can't
my phone automatically shut down when it got to cold I can't seem to restart i forgot my password ***** i cant retrieve anything on the phone … read more
Miro
Miro
1,888 satisfied customers
My wife's phone is locked by Google. She doesn't have a
my wife's phone is locked by Google. She doesn't have a google account. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,923 satisfied customers
Its my phone. Samsung galaxy s8+ About 5 days ago...I locked
about 5 days ago...I locked myself out and now I can not remember my google password ***** my phone is asking me for … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
Not my computer, my samsung s7. I forgot my password and it
Not my computer, my samsung s7. I forgot my password ***** it keeps stating 60 minutes and counts down. I do not want to do a factory reset. … read more
Ebram Kerolos
Ebram Kerolos
Information Technology
73 satisfied customers
I JUST BOUGHT A SAMSUNG GALAXIE GRAND PRIME PHONE ON OFFERUP
I JUST BOUGHT A SAMSUNG GALAXIE GRAND PRIME PHONE ON OFFERUP A BUY AND SALE APP.THE PHONE SAYS IT HAS A LOCK ON IT BECAUSE OF AN ABNORMAL FACTORY RESET I CONTACTED THE LADY AND SHE SAYS THAT SHE CANT … read more
Robert M.
Robert M.
Bachelor's Degree
4,271 satisfied customers
My other smartphone has locked and reverted back to factory
My other smartphone has locked and reverted back to factory settings, not allowing me to use it. It is asking for my password, which I think is correct. Pls help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
19,699 satisfied customers
I am trapped in a google loop on my cell phone it starts in
I am trapped in a google loop on my cell phone it starts in setup wizard and then proceeds to policy and then says This device was reset to continue sign in with a google account that was previously s… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,923 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John C.

Engineer John C.

Computer Science Engineer

3,335 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,923 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,907 satisfied customers

Technical Director of IT Company

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Kamil Anwar

Kamil Anwar

Computer Support Specialist

2,996 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x