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Trying to register new purchase of winzip system utilities…

Customer Question
Trying to register new...

Trying to register new purchase of winzip system utilities suite but have been unsuccessful . can you help Reference #139288023

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenovo windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Need to register winzip system utilities suite

Submitted: 1 month ago.Category: Computer
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Answered in 1 minute by:
6/27/2018
Tech Support Specialist: UranIT, Network Administrator replied 1 month ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,443
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com , a paid independent Q&A and Tech support site, my name is ***** ***** I will try my best to assist you.

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Tech Support Specialist: UranIT, Network Administrator replied 1 month ago

what is the problem with registration?

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Customer reply replied 1 month ago
when attempting to copy the registration it would not. The program has been paid but if i try to reprocess the registration it wants to charge me again.
Tech Support Specialist: UranIT, Network Administrator replied 1 month ago

Is the activation code correct and for the correct product??

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Customer reply replied 1 month ago
I do not want remote assistance since it costs an additional amount to the paid program. If you cannot help please refund the $5 and I will try some other way.
Tech Support Specialist: UranIT, Network Administrator replied 1 month ago

We can help , but not free

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Tech Support Specialist: UranIT, Network Administrator replied 1 month ago

Hello again, didn't hear back from you... did you get my last message?
Do you still require assistance on the issue?
Waiting for your reply.

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Customer reply replied 1 month ago
I do not accept this offer and I want a refund of all charges
Customer reply replied 1 month ago
I do not accept this offer and I want a refund of all charges. I refuse to view the offer due to refund request
Tech Support Specialist: UranIT, Network Administrator replied 1 month ago

sure, please contact Customer service for any billing issues including refunds :http://ww2.justanswer.com/contact-us

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