Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a Samsung 6 series and as some option I don't have…

Customer Question
Hi I have a...

Hi I have a Samsung 6 series and as some option I don't have like Zoom or so in some orders I would like to know if there's any way I can upgrade it by downloading or buying software to upgrade

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

This I is Tv

Technician's Assistant: When did you last update your software?

Never just bought it

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank

Submitted: 1 month ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
6/27/2018
Tech Support Specialist: John Castle, Computer Hardware Engineer replied 1 month ago
John Castle
John Castle, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,065
Experience: IT Professional
Verified

Welcome to JustAnswer, My name is*****
You may see a Secure Remote Assistance offer on your screen. This is optional.
Regards John

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Gmail.com I order a box for my tv 4 k and 3 d the price was
**********@gmail.com I order a box for my tv 4 k and 3 d the price was 12$ and 6$Canadian shipping you charge my master card over 80 $ this is froad you better reverse it or the the police be involved… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I created an album of photos on my iMac. I numbered the
I created an album of photos on my iMac. I numbered the photos 1 thrui 103 to be certain they stayed in the order I wanted. I transferred the album to a flash drive. The photos appeared in the order I… read more
Micky
Micky
Lead Systems Administrator
High School or GED
103 satisfied customers
I am a Netflix customer but have completely forgotten what
I am a Netflix customer but have completely forgotten what to do to get set up. I also bought a Samsung TV that may need some asistance (me) not the TV. My name is John ********, ********. I am on the… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I bought gthis computor 2 years ago. its upgradeable so
I bought gthis computor 2 years ago. its upgradeable so which things should i upgrade to . one thing i did was buy a SAPPHIRE RADEON R7 260X.game card.what other upgrades can i do with this and what d… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,333 satisfied customers
I need help connecting my Surface4Pro to a Samsung smart TV,
I need help connecting my Surface4Pro to a Samsung smart TV … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
On the smart hub, i cannot connect to Amazon because it says
On the smart hub, i cannot connect to Amazon because it says a samsung update is needed. when i go to update from the support function, it says there are no updates I tried to use the alternate softwa… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought a 2nd monitor main conmputer. How do I set up
I just bought a 2nd monitor for my main conmputer. How do I set up my display to work on two monitors?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Hi. Samsung has confirmed (twice) that the new model Series
Hi. Samsung has confirmed (twice) that the new model Series 5 Ultra Touch NP540U3C-A03UB has a backlit keyboard. I purchased one. The keyboard backlighting is not activated. 2 emails, 2 chats, and 1 p… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Hi, My parents bought a sling box, adapter, etc. - They bought
Hi, My parents bought a sling box, adapter, etc. - They bought them with the intention to be able to use the internet on their big tv screen (i.e. sit on the couch in the living room and browse the we… read more
Jeremy
Jeremy
1,344 satisfied customers
i have a galaxy tablet 10.1 how do i connect it to tv to show
i have a galaxy tablet 10.1 how do i connect it to tv to show content from the tablet on the tv . ps recently downloaded 3.2 honeycomb onto tablet. thanks Charlie Senter… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
I bought a Samsung television UE32D4000 last May and have recently
I bought a Samsung television UE32D4000 last May and have recently bought a Samsung wireless dongle so that I can watch i-player on the television. however I don't seem to be able to connect to the in… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I have a HP Touchsmart laptop that I just upgraded from Windows
I have a HP Touchsmart laptop that I just upgraded from Windows Vista Ultimate 64-bit to Windows 7 Pro 64-bit. The crazy thing is...under Windows Vista Ultimate the laptop had no problem displaying th… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Hi, Ive just bought a 55 inch Samsung 3D TV model LA55C750
Hi, I've just bought a 55 inch Samsung 3D TV model LA55C750 and would like to know the best way to connect it to my computer which is about 6mtr away in the same room. Your help would be much apprecia… read more
James K.
James K.
Managing Director
283 satisfied customers
i just bought cyberlink power dvd 10 Mark2 i have windows
i just bought cyberlink power dvd 10 Mark2 i have windows xp and dvd does not work and reads "check graphics card...." how can i most easily make my new purchace work???-Katrina… read more
Vcomputer
Vcomputer
Bachelor's Degree
208 satisfied customers
Hi I just purchased a 4 GB Sony Click/Clik usb flash drive
Hi: I just purchased a 4 GB Sony Click/Clik usb flash drive stick in order to extract a zip file (.ruf) sent to my pc from Samsung (has Samsung firmware on it to upgrade my bluray player) however, I c… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
my samsung tv has an internet connection so what do I need
my samsung tv has an internet connection so what do I need to buy to hook it up and how do I do it I want to do it wireless if possible… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I have a macbook. I ordered the adapter from Mac. Now I need
I have a macbook. I ordered the adapter from Mac. Now I need the dvi to dvi cable male to male to connect the adapter to my Samsung TV… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I just bought a 26 HDTV from Samsung, and although my ...
I just bought a 26" HDTV from Samsung, and although my image quality is beautiful I cannot entirely see my desktop, or any other applications. It's as if my screen has zoomed in to far and I cannot se… read more
Rok @ Savrus
Rok @ Savrus
Lead Consultant
Bachelor's Degree
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x