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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot get mail. Forgot password. My address is

Customer Question

Cannot get mail. Forgot password
JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: My address is ..........sbcglobal.net. I can usually get t from my mail icon but not now
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: Nope. I spent 2days with att trying to get on and just went in circles
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Not this minute
Submitted: 4 months ago.
Category: Computer
Expert:  Ameen Khan replied 4 months ago.

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

have you tried the password ***** option?

Customer: replied 4 months ago.
It is fixed now. Do not need your assistance or service. Thanks
Customer: replied 4 months ago.
No thanks. I have a contract with bask
Customer: replied 4 months ago.
I do not give you permission to enter my computer.
Customer: replied 4 months ago.
Thanks anyway
Expert:  Ameen Khan replied 4 months ago.

Okay, glad to hear its fixed. Thanks for the update

Customer: replied 4 months ago.
i do not need your monthly service.
Expert:  Ameen Khan replied 4 months ago.

Ok