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You keep sending me messages to update my credit card. I…

Customer Question
You keep sending me...

You keep sending me messages to update my credit card. I did. Please stop.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer. I have no idea the model

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It is not the computer. Nothing is wrong with it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I do not need a computer expert. I need for you to use the information I sent you to continue to maintain my protection

Submitted: 2 months ago.Category: Computer
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Answered in 1 minute by:
6/19/2018
Tech Support Specialist: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Computer
Satisfied Customers: 2,014
Experience: Bachelor's Degree in Computer Science, 20+ years experience.
Verified

Greetings, my name is Wes. Welcome to JustAnswer, an independent paid support site. Who is sending you messages?

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Customer reply replied 2 months ago
Fastspring
Premium Techie support
Tech Support Specialist: Wes, Consultant replied 2 months ago

Okay, this isn't FastSpring, this is Just Answer.

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Tech Support Specialist: Wes, Consultant replied 2 months ago

I think you will need to contact them directly about this. https://fastspring.com/contact/

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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