Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I just used MS Edge to browse the photos of the new royal
Hi, I just used MS Edge to browse the photos of the new royal baby on msn.com. All of sudden, a red webpage popped up and the speaker repeatedly warned me that my computer had been infected by a malwa… read more
Cris
Cris
3,485 satisfied customers
I was sending a msg. On Jacquie Lawson web site which I use
I was sending a msg. On Jacquie Lawson web site which I use frequently. A verbal msg. Came on stating it was Microsoft, and my computer has been infected by a virus or spy ware and. If I don't call 1(###) ###-####they will be forced to shut down my computer and I could lose e mails face book and my credit cards may be compromised. This has happened before, and I got taken by a scam. I have contact who has told me to disregard it. I did and was able to send an e mail ,but then the verbal msg came back on and has taken over again. I can not reach my contact person, and I want to be absolutely sure that the msg is a scam and not from Microsoft. The contact number is ***** from Microsoft's. However Microsoft do not accept direct phone calls. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,501 satisfied customers
A message came on my computer saying taht there was a virus
A message came on my computer saying taht there was a virus that had to be removed and to call Microsoft at 1-***-***-**** for help to remove it. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,203 satisfied customers
I tried to logon to my account/page and it had me do an
I tried to logon to my account/page and it had me do an actual login which was odd...I tried,and it said there's some kind of a virus issue somewhere...I recall a link sent froma fan I tried to open f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I have received the following message: "Windows system
I have received the following message: "Windows system alert! Your computer has been blocked. Suspicious activity detected, your browser may have been hacked. Contact Microsoft Certified Technician im… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,168 satisfied customers
So when my computer reported it had infected files, I went
So when my computer reported it had infected files, I went out and bought Norton Anti-Virus 2012. It came back and said I had no infected files but promptly displayed the now infamous message: "Tidser… read more
tonyng1
tonyng1
7 satisfied customers
We are a small corporation that has been with Microsoft since
We are a small corporation that has been with Microsoft since the break with IBM. We have XP/7 computers and one XP computer just received from Windows Antivirus System that we had 38 Infection Found … read more
Justin
Justin
Network Administrator
Associate Degree
2,129 satisfied customers
I have had major problems with my PC after returning from a
I have had major problems with my PC after returning from a break and running MS Windows update. The problem seemed to have been caused by W7 SP1 which initially failed to install properly and after s… read more
Justin
Justin
Network Administrator
Associate Degree
2,129 satisfied customers
I must admit I have very little computer skills. I thought
I must admit I have very little computer skills. I thought I was protected against viruses through your shield but a pop-up says I am at risk for viruses. Please contact me [email protected] . I had do… read more
Matt
Matt
IT Support/Administrator
Bachelor's Degree
2,880 satisfied customers
Running Microsoft Security Essentials and Malware for security
Running Microsoft Security Essentials and Malware for security on my windows Xp Dell. This morning, clicked on photo of Debbie Gibson(!) on Yahoo website listing and KaBoom security popups went bezerk… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
66 satisfied customers
I have a vaio laptop and when i boot up it takes about 15 minutes
I have a vaio laptop and when i boot up it takes about 15 minutes and when it finally comes up the HD light on the front is steady and and operation is delayed by several minutes. Help… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
66 satisfied customers
My computer is infected with a virus... malware Unless in
Follow-up to instructions to disable ms services. Did not solve problem. When computer was re-started system config Util message came up warning that changes had been made, clicked ok. then the msconf… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Hi, we seem to be infected by the trojan virus. We have installed
Hi, we seem to be infected by the trojan virus. We have installed microsoft security, but our computer still runs slow. Any help please ?… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
Hello, What is causing my Toshiba satellite U500 to shut
Hello, What is causing my Toshiba satellite U500 to shut off suddenly without warning? It completely powers off and I do not understand why. It usually happens when I am in Outlook while I am typing. … read more
johnpj1
johnpj1
Owner
Vocational, Technical or Trade Scho
53 satisfied customers
I have a cord plugged into my laptop, but its now saying Im
I have a cord plugged into my laptop, but its now saying I'm at 4% battery, plugged in not charging...I thought if you were plugged in, you always had power?… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Help!!!I was online and suddenly, a warning that my system
Help!!!I was online and suddenly, a warning that my system saying "Your computer is infected! Windows has detected spyware infection! It is recommended to use antispyware tools to prevent data loss. W… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor's Degree
406 satisfied customers
I have an Acer Aspire that has no keyboard and mouse functionality.
I have an Acer Aspire that has no keyboard and mouse functionality. Tried using the USB mouse and that does'nt work either. It had a virus and after re-install the mouse and keyboard fell to work. can… read more
David L
David L
Bachelor's Degree
5,402 satisfied customers
My AVG anti-virus software detected the FakeAlert virus but
My AVG anti-virus software detected the FakeAlert virus but could not heal my computer. I did get a fake alert the other day, which was hard to close out of, and my computer has been running way toooo… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x