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I need my password reset recently went through a divorce and…

Customer Question
I need my password...

I need my password ***** recently went through a divorce and my ex-son in-law has tried to hack my accounts I had my banks changed but I keep having problems with my established gmail which I am using to get a job. my email address is***@******.***. Can you help me reset password ***** what information do you need to help me as my application and resume have my gmail account listed and I really cant change right now Help

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I am not sure my cell is(###) ###-####my current home is(###) ###-####my old number at my home was(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No i dont think so can you advise if i need anything else

Submitted: 2 months ago.Category: Computer
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Answered in 8 minutes by:
5/31/2018
Tech Support Specialist: UranIT, Network Administrator replied 2 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com , my name is ***** ***** I will try my best to assist you.
Sure, you can restore access to your email account easily if you have set your recovery phone and email address (prior to the login issue)
and you still have that phone number or access to the backup email address.
Remember, it is not always possible to recover an account, especially if recovery information is outdated or or not set prior to the issue.
Have you tried yet going via account recovery procedure?

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Customer reply replied 2 months ago
i was able to get in thanks been a rough couple of days my ex son inlaw has been trying to hack my accounts and messed a lot of passwords
Tech Support Specialist: UranIT, Network Administrator replied 2 months ago

ok, do you need additional help from us?

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