Computer

Connect one-on-one with a verified tech support specialist who will answer your question

Connect one-on-one with {0} who will answer your question

Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
More related answers
All tech support specialists are VERIFIED
I bought a friend a new Dell Laptop. I then bought her a
UranIT
UranIT, IT Consultant, Network and System Admin
1,420 satisfied customers
I bought a friend a new Dell Laptop. I then bought her a router. She does not have a internet carrier. She found a hot spot and is using that for E-mail connections. What can be done to solve her prob… read more
I cannot change my password because Yahoo has me locked out.
R Hefner
R Hefner, Solution Engineer
100 satisfied customers
I cannot change my password ***** Yahoo has me locked out. I cant get to my e mail and everyone I have called just sends me to another tele # … read more
My computer wont let me into my outlook mailbox i get a
GeekGal
GeekGal, IT Director
990 satisfied customers
my computer wont let me into my outlook mailbox i get a sideways sad face.i cannot get into facebook cause my password ***** either forgotten or change by my wife and she dont remember nothing,i used … read more
I've been callingand keep getting disconnected. I have a
Kamil Anwar
Kamil Anwar, IT Consultant / Systems Engineer
3,241 satisfied customers
I've been calling(###) ###-####and keep getting disconnected. I have a Toshiba windows 10 that you upgraded late last year. It now needs work as Google has crashed and my e-mail is not working right. … read more
On my desk top computer I am using win.XP. When using my hot
sandy
sandy, Technical Specialist
2,498 satisfied customers
On my desk top computer I am using win.XP. When using my hot mail accnt it will not forward, reply, or send e-mail in any way. My wifes accnt is not affected. Also, my accnt works fine on other comput… read more
I am unable to open files that have been attached to an
Cory
Cory, Vocational, Technical or Trade Scho
1,163 satisfied customers
I am unable to open files that have been attached to an e-mail. The minute I click on the attachment I get a message that the tab had closed and had to be recovered. The same e-mail is still there wit… read more
My computer cuts off when i am online and when I am not online.
Rojus Alappat
Rojus Alappat, High School or GED
169 satisfied customers
My computer cuts off when i am online and when I am not online. It gives a alarm sound before it cuts off sometimes. Then it will either restart itself or cut off altogether. It has Windows Xp. What i… read more
I am unable to access my Yahoo E-mail. I have tried everything
Bernie
Bernie, Computer Support Specialist
3,652 satisfied customers
I am unable to access my Yahoo E-mail. I have tried everything you present solve, over and over. No success. If you have sent me my password XXXXX a new one by E-mail, I can't access it. I have used t… read more
About 5/6 years ago I purchased a Dell Computer which had Corel
boxfrederick
boxfrederick, Free lance software developer
659 satisfied customers
About 5/6 years ago I purchased a Dell Computer which had Corel Album 6 packaged with it. Since then I have used the product continuely until I had a virus and the computer had to be put back to day 1… read more
Still getting red Xs. Who determines what one can email or
Frederick S.
Frederick S., Computer Specialist
7,241 satisfied customers
Still getting red X's. Who determines what one can email or cannot? I forwarded a message with one (1) image and Windows 7 would not send it._How frustrating. I checked with Internet Options_checked "… read more
when i enter google news to show local news it shows cincinnati
Frederick S.
Frederick S., Computer Specialist
7,241 satisfied customers
when i enter google news to show local news it shows cincinnati but i live in denver. this started within the last week. i change to colorado but cincinnati come back the next time i log in. john… read more
since last week I have been unable to access the internet at
Ed
Ed, Repair Shop Owner
601 satisfied customers
since last week I have been unable to access the internet at home (BT). The connection is available as my husband can get the internet on his p.c.… read more
I have two Comcast accounts, one in Alabama, where I live,
MD.REHAN
MD.REHAN, self employed
691 satisfied customers
I have two Comcast accounts, one in Alabama, where I live, and one in Fl, where I visit. They are different territories so can't work directly with each other. I use Outlook 2003 for my e mails. I can… read more
I dont know how to manage my photos after many hours of wor
Matt
Matt, IT Support/Administrator
2,880 satisfied customers
I don't know how to manage my photos after many hours of work. How do I just rid my computer of HP for photos? Elaine in Ocala FL… read more
Updates were put on my computer and now when I try to use it
Satchi
Satchi, Bachelor's Degree
2,503 satisfied customers
Updates were put on my computer and now when I try to use it I'm getting the response - internet explorer not responding. Can I have the last updates taken off so I can get the use of my computer back… read more
I dont know who to e-mail or preferably call but I have asked
RPI Solutions
RPI Solutions, Technician, Developer
3,487 satisfied customers
I don't know who to e-mail or preferably call but I have asked Google (there is no e-mail or phone number to contact), and try to search for answers but no help. I have igoogle and love it. I have gog… read more
I think the last dell update included windows internet 8
lifesaver
lifesaver, Computer Software Engineer
4,288 satisfied customers
I think the last dell update included windows internet 8 = therefore my yahoo games throws me out after a few minutes citing runtime error Dell Inspiron Quick Reference Guide page 38 - run the program… read more
I would like to convert some old VCR films to DVDs. How can
Arin
Arin, Master's Degree
6 satisfied customers
I would like to convert some old VCR films to DVD's. How can I do this or get someone else to do it for me?… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Ask Your Question

x