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My accnt was opened under E. back in Jan it changed to. When…

Customer Question
My accnt was opened...

My accnt was opened under my name Jacqueline E. Morgan back in Jan it changed to Elaine Morgan. When I was In Cincinnati, Oh. last week I could bet into my Jacqueline accnt now I'm back in Fl. I can't. Please help me get back into my Jacqueline E. Morgan accnt

Technician's Assistant: What device or product does this involve?

Window 10 P.C.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Since Jan. I called the internet provider & try to get back in by going into the Jacqueline accnt & it throws me back into Elaine

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that it works in Ohio & not here in Fl.

Submitted: 2 months ago.Category: Computer
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Answered in 3 minutes by:
5/31/2018
Tech Support Specialist: John Castle, Computer Hardware Engineer replied 2 months ago
John Castle
John Castle, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,023
Experience: IT Professional
Verified

Hi

Welcome to JustAnswer

Can you tell me what service this is for please?

Thanks

Ask Your Own Computer Question
Customer reply replied 2 months ago
Getting into my face book accnt
Tech Support Specialist: John Castle, Computer Hardware Engineer replied 2 months ago

Have you bee nthrough the recovery

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