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Not really computer issues, but recently purchased IPhone SE…

Customer Question
Not really computer issues...

Not really computer issues, but recently purchased IPhone SE and am trying to set up account for wireless. Have cisco router and is asking for guest password. perhaps you can help

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Yes.thatis why it is asking for either my fancy maple password ***** a guest password

Technician's Assistant: Which lights are solid and which are blinking on your Cisco?

My internet connection blinks

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nope, just trying my damndest to connect so I can start using the phone

Submitted: 2 months ago.Category: Computer
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Answered in 1 minute by:
5/31/2018
Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 2 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 746
Experience: Network Engineer at USAF
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Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 2 months ago

You are attempting to connect your iPhone to your home network, correct?

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Customer reply replied 2 months ago
yep
Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 2 months ago

What is the name of the network you are attempting to connect to?

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Customer reply replied 2 months ago
verizon
Customer reply replied 2 months ago
my mistake, Centurylink
Tech Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 2 months ago

I would like to remotely connect to your computer so I can look at the network settings you are currently running on your home network.

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Customer reply replied 2 months ago
just wondering what the hold up is with your working on my question?
Tech Support Specialist: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Computer
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. I see the previous expert has opened the question up to the rest of the experts. Are you still in need of assistance?

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Customer reply replied 2 months ago
thank you for your help
Customer reply replied 2 months ago
I'm just trying to hook up my new purchase of an IPhone se to the system
Customer reply replied 2 months ago
is anybody out there?
Tech Support Specialist: Justin Johnson,
 replied 2 months ago

I am not certain of your issue. Are you unable to connect to your wifi?

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