Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

About 10 days ago gmail sent me a lot of codes to reset my…

Customer Question
About 10 days ago...

About 10 days ago gmail sent me a lot of codes to reset my password ***** did to my phone number(###) ###-####

Technician's Assistant: Are you logged into your Gmail account on any other devices?

HERE 10 DAYS AGO GMAIL.COM SENT ME ABOUT 10 CODES WHICH I DID NOT receive BECAUSE I HAD MESSINGER LOADED TO MY PHONE. NOT ONE CODE SHOWED UP ON MY CELL PHONE MESSAGE MY NUMBER STILL IS(###) ###-####AND MY email address is***@******.*** KNOW WITHOUT ME NOTICING THEY CHANGED MY EMAIL ADDRESS TO***@******.*** and I ONLY HAVE Gmail messages sent to me by them in my INBOX AND ALL MY MESSAGES CONTACTS ARE AWAY i have still contact when opening my email address but only on***@******.*** SO THAT HAS TAKEN EVERYTHING AWAY and I only have their messages sent to me

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone number(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No only your blessing smile and my email address***@******.***

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
5/31/2018
Tech Support Specialist: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Computer
Satisfied Customers: 2,711
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about gmail. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Computer Question
Customer reply replied 2 months ago
every word I sent 2 u was what happed with me here in South Africa
Tech Support Specialist: Justin Johnson,
 replied 2 months ago

Have you done googles recovery. LINK

Ask Your Own Computer Question
Customer reply replied 2 months ago
the money that was deleted from my credit card was R630.00 and that is what they amount would be Their is not a lot of money left I DO NOT LIVE FROM A CREDIT CARD AND IF I HAVE CLICKED ANOTHER OPTION FAST JUST 2 SEE YOUR PROFESIONAL HELP SORRY BRIAN
Tech Support Specialist: Justin Johnson,
 replied 2 months ago

I am going to opt out as I am not sure I am able to answer your question.

Ask Your Own Computer Question
Tech Support Specialist: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Computer
Satisfied Customers: 1,939
Experience: Bachelor's Degree in Computer Science, 20+ years experience.
Verified

Hi Brian, my name is ***** ***** I'll be doing my best to assist you today. I've read the information you posted above, but I'm not really sure what your question is or what I can to do help you... could you please tell me how I can help you or what information I can provide for you today?

Ask Your Own Computer Question
Customer reply replied 2 months ago
https://my-secure.justanswer.com/upsell/fundadditionalservice/2b468420a7f94d3cade81431bae0b561 Gmail email services sent me several codes that did not show up on my cell phone because of using Messenger that is part of Facebook I DID NOT KNOW THAT ALL THE CODES SENT TO ME WENT THROUGH the MESSAGES OF MY NORMAL CELL PHONE NOT SHOWING UP ON MY PHONE GMAIL WENT AND CHANGED MY EMAIL ADDRESS to m49020202GMAIL.COM AND MY email address is***@******.*** So after about 10 days of line because my internet router broke and I only received a connection yesterday again with only gmail messages in my email address INBOX with all my contacts seems to be gone through their new email address which they at gmail sent and made it my address now [email protected],com wrong one myne is ***@******.***
Tech Support Specialist: Wes, Consultant replied 2 months ago

Okay, first of all, we're not Google, I just wanted to make sure you were aware of that because we have no control over those messages or your account.

Are you able to log into***@******.***? And do you have any e-mails from gmail or google support referncing this issue?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
It is my phone actually, can you still help. I had to do a
I had to do a factory reset and I forgot my password ***** my email … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor\u0027s Degree
2 satisfied customers
For some reason the email address I have used for over 5
For some reason the email address I have used for over 5 years suddenly doesn't recognize me as owner. The password ***** was using is no longer recognized. I've tried to change it but can't because t… read more
Moses C
Moses C
Bsc
812 satisfied customers
I click on by mistake to use the new site, I lost all
I click on by mistake to use the new site, I lost all emails, contacts, Facebook, and I don't like the new stuff. I'm old, and not good with computers. I want back my old website,***@******.***, pleas… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,081 satisfied customers
Am starting up a new acisus q505ua-bi5t7 and cannot complete
am starting up a new acisus q505ua-bi5t7 and cannot complete verifying my Google identity. am stuck in "my account" and entered thewrong Google password.....can't go back......wouldlike to start this … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I am trying to access my Google account so I can sync my
I am trying to access my Google account so I can sync my phone numbers from my old phone (which was lost 2 days ago) to my new phone. For some reason, Google is not accepting my verification number th… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I need to reset my gmail account because I have been locked
I need to reset my gmail account because I have been locked out of my cell phone. The Net 10 phone people say I need to reset my gmail account and then reset my phone. What do I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I lost all e-mails yesterday from my inbox. By calling yahoo
I lost all e-mails yesterday from my inbox . By calling yahoo customer sevice and also being connected to Secure4Sure : 1-***-***-**** they were restored and found in my "trash" this morning. At the s… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I need to change the password on my acccount, but having
I need to change the password ***** my acccount, but having trouble with the steps involved in the process … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I lost my computer, cell phone and list of email passwords
I lost my computer, cell phone and list of email passwords in the recent floods in this part of Louisiana. Have new computer but can't recall my Gmail password ***** I've had for at least 8-10 years a… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I'm trying to change my Google password so I can access
I'm trying to change my Google password ***** I can access YouTube and other Google apps from my iPhone. I don't remember the original password. I just installed OS 10 and I think the recent attempt t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I am a 76 yr. old woman who cannot get onto her email
I am a 76 yr. old woman who cannot get onto her email account because my password ***** saved to enter though google chrome, and my chrome account was somehow deleted and it won't reload. I cannot rem… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a Windows 8, Dell Computer. Problem: The system will
Hello - I have a Windows 8, Dell Computer. Problem: The system will not except my PASSWORD. After trying to "reset my password" I found out the verification code on my former cell ending with (613) is… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
hi.. Im trying to access a blog I created back in 2008 and
hi.. I'm trying to access a blog I created back in 2008 and last updated in 2009, I hope you can help me. I've spent hours trying to resolve this issue. On 2 occasions I've filled in required informat… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My gmail account was hacked and the password XXXXX changed. I
My gmail account was hacked and the password XXXXX changed. I had a reset code sent to my corporate email address. What do I do with it to restore access to my account? Please call me at XXX-XXX-XXXX … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
My hotmail account,[email protected], has been blocked
My hotmail account,[email protected], has been blocked now for several days. My account was "hacked" by someone who then sent messages to my very short list of contacts. I went to msn and changed the pas… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I opened a gmail email account ([email protected]) and
I opened a gmail email account ([email protected]) and now i cant use that email address from my computer. How do I fix this?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have been sending google emails about my problem. A hacker
I have been sending google emails about my problem. A hacker used my yahoo and gmail account (I think both were taken by him.) to send emails to all my contact people, asking money(lost bag in UK.....… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
I am getting someone elses e-mail with an address similar
I am getting someone else's e-mail with an address similar to mine, but not identical. Is there anything to do about this problem? My email [email protected] the other person's addresses [email protected]… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x