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How do I change setting to expert to master and have to set…

Customer Question
How do I change...

How do I change setting to expert to master and have to set it every time rather than be locked into master on solitare

Technician's Assistant: What device or product does this involve?

Desk top PC

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

I am sorry it is a Windows OS having trouble with ten level

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I have tried to restore but Klondyke has me locked into Master and I can not ket back to the way it always was

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Sorry, over time and advanced age I have grown less competent.

Submitted: 2 months ago.Category: Computer
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Answered in 8 hours by:
5/31/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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