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I don't need to use Avast any more. I unsubscribe to Avast.

Customer Question
I don't need to...

I don't need to use Avast any more. I unsubscribe to Avast. I have a new computer. but Avast has deducted a subscription amount from my checkbook

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I have windows 10 instead os windows7

Technician's Assistant: When did you last update your Avast software?

I got a new computer last October when my windows 7 died

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

What else do you need to know

Submitted: 2 months ago.Category: Computer
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Answered in 13 minutes by:
5/30/2018
Tech Support Specialist: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Computer
Satisfied Customers: 685
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

Have you tied logging in to your Avast account and unsubcribing the subscription?

Ask Your Own Computer Question
Customer reply replied 2 months ago
I tried logging in but got nowhere
Customer reply replied 2 months ago
tell me how to log in to my account so I can unsubscribe again
Customer reply replied 2 months ago
I tried today but couldn'tget in
Tech Support Specialist: Ameen Khan, Computer Technician replied 2 months ago

Let me guide you on how you can unsubscribe

Ask Your Own Computer Question
Customer reply replied 2 months ago
ok
Customer reply replied 2 months ago
but I manage to unsubscribe the auto renewal which hopefully cancel everything
Customer reply replied 2 months ago
but I am not going to pay $39 to talk on the phone
Tech Support Specialist: Ameen Khan, Computer Technician replied 2 months ago

Sure, if you are confident that you have done the unsubscription then you are all set

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