Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Forgot password. Arris Modem. SBG6580-G228.

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: What device or product does this involve?

Arris Modem

Technician's Assistant: What's the model of your Arris router?

SBG6580-G228

Technician's Assistant: What have you tried so far?

Customer:***@******.***

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Customer:***@******.***

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
5/30/2018
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 2 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,014
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your PASSWORD. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 2 months ago

Did you forget your modem/router password ***** internet?

Or did you forget your login to comcast as i saw you mention email addresses?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

Ask Your Own Computer Question
Customer reply replied 2 months ago
wifi #1Tx GirlLogin in is what I need
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 2 months ago

You can do this one of a couple ways.

Do you have stickers on the router with a long key/default password?

Or do you have a computer with you in your home so you can go into the router to change it?

Or do you have a computer with you right now that is connected to wifi or a phone/tablet that is on that wifi network?

Ask Your Own Computer Question
Customer reply replied 2 months ago
when i try to log in .I am ask for username which I don't know
Customer reply replied 2 months ago
windows 10
Customer reply replied 2 months ago
Connected
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 2 months ago

By default, the username is admin, and the password ***** motorola.

http://arris.force.com/consumers/articles/General_FAQs/SBG6580-Admin-Login-Setup

Having said that, is that windows 10 connected to your wifi now?

If it is, you can 'see' your password ***** this instead of have to change it:

You can use this link to try and find it. It may be easier for you.

https://support.microsoft.com/en-us/help/4023501/windows-find-wireless-network-password

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Reply with any and all errors or concerns referring to your technical issue.

Thank you,

~Franklin

Ask Your Own Computer Question
Customer reply replied 2 months ago
IT DOESN'T TAKE THE ADMIN
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 2 months ago

Look through that last link i gave you. If your pc is connect to that wifi, you can easily just 'read' the password.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Isaac Franklin Your Own Question
Isaac Franklin
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,014
2,014 Satisfied Customers
Experience: Technical Support Coach at Liberty Tax Service

Isaac Franklin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Password. Arris. SBG6580-G228. Security key. No and thanks
password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: arris JA: What's the model of your Arris router? Customer: SBG6580-G228 JA: What have you tried so fa… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a weak or maybe intermittent wi-fi signal on laptop,
I have a weak or maybe intermittent wi-fi signal on laptop, cell phones and iPad from my linksys router. I have talked to a Spectrum technician and done everything suggested several times. I have foll… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I believe my arris modem and wifi are beinghacked and need
i believe my arris modem and wifi are beinghacked and need to change password. i cant locate the pafes ive been working with and cant remamnermy password … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
How to change my sbg6700-ac password. Arris sbg6700-ac.
my password ***** long i bought a device that can not support many characters i just want cut 3 characters … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
What is a reasonably priced, compatible good router for an
What is a reasonably priced, compatible good router for an Xfinity Comcast Blast Pro Tier? There are only 3 users in the house… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I have an error popping up while re-installing my netgear
I have an error popping up while re-installing my netgear router. Nic-helper-internal error Syntaxerror in automat file Mhstate.inf … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I would like to change my password. I just installed the
I would like to change my password. I just installed the Arris. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Lost my Motorola SBG6580 login user ID/password. How to reset?
I lost my user ID / password on SBG6580 Motorola modem. How can I take it back to original default admin/Motorola setting to start settings over again?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My son is starting to install my "stuff" into my new Smart
My son is starting to install my "stuff" into my new Smart Phone and I do not know my password ***** my WiFi because I never used it. I have numerous code numbers on my Modem which is an Arris-7972. D… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
New arris modem. printer does not work- hp2541/ keep
new arris modem. printer does not work- hp2541/ keep getting … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
My computer's password that someone would use to get on my
My computer's password ***** someone would use to get on my computer to use my Wi-Fi no longer is working. When I switched to Windows 10, I either switched it unknowingly or it got messed up. How can … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have an Arris Surfboard 6121 and an Apple Airport Extreme
Hi, I have an Arris Surfboard 6121 and an Apple Airport Extreme for home network. Internet connection drops out randomly several times a day and resetting the modem always brings the connection back. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I use motorola sbg6580 and need to disable sip alg to improve
I use motorola sbg6580 and need to disable sip alg to improve sound quality on my softphone. How can I do this?… read more
Randy IT Tech
Randy IT Tech
3,477 satisfied customers
I have Xfinity triple play in 03801 with "Blast Plus" internet
I have Xfinity triple play in 03801 with "Blast Plus" internet that requires a docis 3.0 modem. I wanted to replace my rented 502G/CT with a purchased docis 3.0 telephony modem several months ago. The… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
trying 2 hook up internet 2 the wii. keep getting error code
trying 2 hook up internet 2 the wii. keep getting error code 52030. is there a default password XXXXX arris modem??… read more
computerguru86
computerguru86
139 satisfied customers
i am trying to set up the new system. i am at enter password
i am trying to set up the new system. i am at enter password XXXXX dont know what the password XXXXX… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I would like to know how to eliminate packet loss after installed
I would like to know how to eliminate packet loss after installed a new Motorola SBG6580 modem gateway.… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
how do i play online multiplayer modernwarfare2. i can play
how do i play online multiplayer modernwarfare2. i can play all other games online but this one. why?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x