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My game Magic Kingdoms is gone & back to the beginning. Can…

Customer Question
Hi, my game Magic...

Hi, my game Magic Kingdoms is gone & back to the beginning. Can I recover it.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

IPad I don’t know operating system

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Where can I find that info.

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iPad? What have you tried so far?

It just happened my game is gone & restarted form the beginning so all quests etc from almost a year are gone

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t think so

Submitted: 2 months ago.Category: Computer
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Answered in 6 hours by:
5/30/2018
Tech Support Specialist: Pete, Computer Engineer replied 2 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,610
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 2 months ago
I don't need an answer. Gameloft was able to restore my game. Thank you.
Tech Support Specialist: Pete, Computer Engineer replied 2 months ago

Glad to hear you got it resolved!

Have a great day :)
Pete.

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