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Bought a new computer and i need my microsoft account.

Customer Question
Bought a new computer...

Bought a new computer and i need my microsoft account

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I seem to have lost my password

Submitted: 2 months ago.Category: Computer
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Answered in 2 minutes by:
5/29/2018
Tech Support Specialist: Mirza Vaseem, Computer Hardware Engineer replied 2 months ago
Mirza Vaseem
Mirza Vaseem, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 326
Experience: Technical Lead at NVIDIA Graphics Pvt Ltd
Verified

Hello and welcome to JustAnswer.

My name is ***** ***** I will be happy to help you with the issue you are facing.

From the problem description, I see that you have forgotten your Microsoft Account password ***** you need need help in resetting it.

Firstly, I apologize for the inconvenience caused to you in this matter.

Please be assured that I will be glad to help you get this sorted out.

Please provide me your Microsoft Email ID so that I can check for recovery options to reset your password.

Looking forward to your response to help you further.

Regards,

Vaseem

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Tech Support Specialist: Mirza Vaseem, Computer Hardware Engineer replied 2 months ago

Hello and thank you for contacting JustAnswer.

This is a follow-up email about your contact to JustAnswer. Please provide us the requested details so that we can help you further.

Please do not hesitate to ask anymore questions. It’s always a pleasure helping you.

I will eagerly wait to hear from you.

Regards,

Vaseem

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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