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My computer is ok, but I have several concerns, can you help…

Customer Question
My computer is ok...

My computer is ok, but I have several concerns, can you help me pls?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Pavilion Desktop -

Technician's Assistant: How long has this been going on with your Pavilion? What have you tried so far?

I guess I need to talk to someone else re. our flight this Friday 6/1/18 please and sorry! Susan Underwood

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thx!

Submitted: 2 months ago.Category: Computer
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Answered in 2 minutes by:
5/29/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,117
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can you please give more details of your need?

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Customer reply replied 2 months ago
we are leaving Friday 6/1/18 from Gd. Rapids to Chicago, then from Chicago to Dallas, however, I use a "walker" and I forgot to tell anyone!
Customer reply replied 2 months ago
My "walker" folds down but I forgot to tell anyone that I need to bring it with me.
Customer reply replied 2 months ago
Hello, are you still with me?
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago

Okay, you want to know that can you carry walker with you right? On which Air service you booked the flight?

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Customer reply replied 2 months ago
We will be on American Airlines.
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago

Okay, please check this page to see their policy on mobility and medical assistance devices. Please contact American Airlines Helpline number ***-***-**** for more assistance.

Regards

Jins

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Customer reply replied 2 months ago
THANKS MUCH! I AM SATISFIED WITH YOUR ANSWER.SUSAN
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 2 months ago

Happy to know you are satisfied with my service. Now, please rate my service with a positive rating by clicking on the 5 Star above the screen. Then only I will get paid for my time and efforts. Please take time to leave a good review about my service. A good bonus will make me happier. Remember me, when you need any assistance again. Your business is very valuable for us. You can ask a question directly to me by going to http://www.justanswer.com/computer/expert-jinsmn/

Regards
Jins

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Jins M. N.
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