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I can not access my emails. A message keeps coming up asking…

Customer Question
I can not access...

I can not access my emails. A message keeps coming up asking for my access code. A new Goolge access code was set up last week. Now I can not get any thing.

Technician's Assistant: Are you logged into your email account on any other devices?

I can get them on my phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know. Phone number is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am not exactly a computer expert

Submitted: 2 months ago.Category: Computer
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Answered in 13 minutes by:
5/29/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,082
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 months ago

Are you using an email client?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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