Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have a two node system up and running. I have purchased…

Customer Question
I have a two...

I have a two node system up and running.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have purchased another two node system that I want to install to better cover certain areas of my house.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I cannot connect the new nodes with the existing ones. Can you help me? Thanks,

Technician's Assistant: Who makes your router?

Jay

Technician's Assistant: What have you tried so far?

I have followed the instructions from the App and I am stuck at the point where the new node is looking for the internet

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
5/29/2018
Tech Support Specialist: Pete, Computer Engineer replied 2 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,605
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Customer reply replied 2 months ago
The nodes are from a Linksys Velop.
I have followed the instructions using the app, but the new nodes do not want to connect with the old nodes yo receive the wifi signal.
Tech Support Specialist: Pete, Computer Engineer replied 2 months ago

To add a node to your existing system:

Step 1:
Launch the Linksys app on your mobile device.

Step 2:
On the Dashboard, tap the Navigation Menu icon.

Step 3:
Scroll down then tap on Set Up a New Product.

Step 4:
Tap on Add Nodes to xxxxx.

Step 5:

You might be prompted to turn ON your Bluetooth connection for setup.

Step 6:
Read the tips on the How to place your node screen then tap Next.

Step 7:
Gather all the items shown on the screen. Tap Next once ready.

Step 8:
Plug in a node then tap Next.

Step 9:
Wait for the light to turn solid purple, then tap The light is purple.

Setup will now look for your Velop node.

Step 10:
Once your node has been detected, tap Next.

Step 11:
Wait while the node is being added to your Velop system.

Step 12:
If Setup detects that your node's placement is optimal, it will show you the Just right screen. Tap Next to proceed.

Setup might suggest that you move your node closer or farther for optimal range and coverage. You may follow the instructions provided, then tap Try again. Otherwise, you may leave your node where it is then tap I'd like to leave it here.

Step 13:
You’ll be prompted to Give your node a name. Select the name that best describes the location of the node and tap Next.

Step 14:
On the Success! screen, tap Next.

Step 15:
If you want to add a node, tap Add Another node. Otherwise, tap That's it for Now.

Step 16:
On the Always fresh screen, tap Next.

You have now successfully added a child node to your existing Velop system.

--------------------

Thanks for the opportunity to assist you, your satisfaction is my priority. I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,605
20,605 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just purchased the new 2016 Microsoft suite, but when I
I just purchased the new 2016 Microsoft suite, but when I try to open, it gives an error that it could not verify the license and I am unsure of how to fix … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I noticed a 'membership' charge to my credit card, so I
I noticed a 'membership' charge to my credit card, so I guess I am now a member. I have used justanswer before, but I was not aware of the existence of memberships, and I'm not clear as to how members… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am about 1500 feet from my in-laws with dense woods in between
I am about 1500 feet from my in-laws with dense woods in between us. I would like to set up a wireless network between our two houses. Is there a chance of figuring it out if we don't have line of sig… read more
Mike Taylor
Mike Taylor
44 satisfied customers
One of my laptops downloaded a corrupt windows update and I
One of my laptops downloaded a corrupt windows update and I now have to do a complete system reboot taking the laptop back to factory conditions. The only real software I have on there is my Quickbook… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master\u0027s Degree
3 satisfied customers
Hello I have a Gateway NV53A (AMD Atholon II X2 Processor P320)--Problem
Hello I have a Gateway NV53A (AMD Atholon II X2 Processor P320)--Problem recieved a blue screen Window 7 startup failure screen so finally attempted to restore the machine to factory setting but getti… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master\u0027s Degree
3 satisfied customers
I have totally lost my google tool bar for internet explorer
I have totally lost my google tool bar for internet explorer but also am not able to load it at all from the program list. I click on it but the little blue circle lights for a moment and then everyth… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master\u0027s Degree
3 satisfied customers
I purchased a replacement motherboard that was advertised to
I purchased a replacement motherboard that was advertised to fit my model laptop, Pavillion DV7-2111US. I installed the motherboard and on powering on the fan begins to spin faster and after 12 second… read more
James K.
James K.
Managing Director
283 satisfied customers
I have just purchased an Acer Aspire Laptop Model 7551. It
I have just purchased an Acer Aspire Laptop Model 7551. It came with a short term trial of a McAfee security system which I have now updated to a 2year period covering 3 computers.This involved uninst… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have a router which covers all but my house addition because
I have a router which covers all but my house addition because of brick walls separating the two.. I installed a device to utilize the house wiring to which I have a PS 3 attached by an ethernet cable… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have the EVGA P55v in a 2u server. The server is in the
I have the EVGA P55v in a 2u server. The server is in the ceiling which and not easily accesed to turn on or reboot once shutdown using windows. I would like to run a wire from the CPU to a wall where… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
My dell 3100cn color laser is printing a line on my color picture
My dell 3100cn color laser is printing a line on my color pictures. what is causing the line?… read more
Eagon
Eagon
Bachelor\u0027s Degree
82 satisfied customers
Just got a new ThinkPad T410S with an extra 3 cell battery
Just got a new ThinkPad T410S with an extra 3 cell battery that fits into the bay where there also is a removable DVD recorder/player cartridge (the "DVD"). When I pulled out the DVD to install the 3 … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Toshiba Satellite M70. Somebody had put a bios password
I have a Toshiba Satellite M70. Somebody had put a bios password XXXXX it so I have taken it apart to get at the CMOS battery. I don't see it on either side of the motherboard. Can you please help?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have an issue with Joomla external links. I am using Click
I have an issue with Joomla external links. I am using Click Cart Pro 7 which uses a Joomla Connector to import the skin / store widgets. The issue I have seems simple however I can no find no way of … read more
Branden
Branden
Owner/Operator
Bachelor\u0027s Degree
79 satisfied customers
Hi I have a very old house with thick solid plaster walls.
Hi I have a very old house with thick solid plaster walls. Long ago when wireless came out, we had to put the cable modem in the basement, near the ceiling and run a cord up to the router near the cei… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I just recently purchased a 255W nuvi GPS and there are certain
I just recently purchased a 255W nuvi GPS and there are certain addresses it just can't find. it's on a 1.5 mile stretch of road that my home is on and it can't find my address or the neighbors. It se… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
system tray problem. volume icon missing from system tray as
system tray problem. volume icon missing from system tray as well as the arrow to hide unhide arrow and no new icons show up.… read more
William Foster
William Foster
Sr Systems Engineer
High School or GED
36 satisfied customers
I have a Dell lap top Inspiron E1505 model with wifi ...
I have a Dell lap top Inspiron E1505 model with wifi built in and I want to take it to Florida . The house in Florida has a computer. Will my Dell lap top work in the house without him having a router… read more
Kate
Kate
Corporate Manager - Artist
Bachelor's Degree
92 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x