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Wifi can't connect to home router (AT&T Uverse) since I

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Wifi can't connect to home...
Wifi can't connect to home router (AT&T Uverse) since I re-booted the router this weekend. It also can't even detect the 5.0 band since the reboot of the router. I didn't do anything to the machine, just rebooted the router. Coincidence? What can I do to troubleshoot or fix? I've already tried Windows 10 troubleshooter and it doesn't solve anything.
Submitted: 2 months ago.Category: Computer
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Answered in 4 minutes by:
5/29/2018
Tech Support Specialist: Suhasini Velu,
 replied 2 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
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Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your router from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

Kindly mention the model number of your router .

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Customer reply replied 2 months ago
AT&T Uverse Modem/Router 5268AC
Tech Support Specialist: Suhasini Velu,
 replied 2 months ago

Thank you, ***** ***** the lights lit up on the router?

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Customer reply replied 2 months ago
Ethernet, Wifi, Home PNA. But my router is not the problem, my problem is with one of my computers not being able to connect to it. All my other devices in my home can connect to it wirelessly
Tech Support Specialist: Suhasini Velu,
 replied 2 months ago

Is that computer a Windows xp, vista, or 7, 8, 10, or Mac computer?

If you are not sure, Press the Windows key and R, type winver and press Enter.

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Customer reply replied 2 months ago
Windows 10 (see my original question)
Tech Support Specialist: Suhasini Velu,
 replied 2 months ago

Oh sorry, thank you.

What happens when you connect with your WiFi is there any error messages?

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Customer reply replied 2 months ago
Windows 10 simply says "unable to connect"
Tech Support Specialist: Suhasini Velu,
 replied 2 months ago
  1. Click the Network icon/WiFi icon on the lower right corner of your screen.
  2. Click Network settings.
  3. Click Manage Wi-Fi settings.
  4. Under Manage known networks, click the network you want to delete.
  5. Click Forget. The wireless network profile is deleted.

Then try to connect with the same network using the WiFi password.

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