Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have forgotten my Skype zip. The reset program asks me to…

Customer Question
I have forgotten my...

I have forgotten my Skype zip. The reset program asks me to insert the 7 digits of my phone number. I have done this but the answer is that the number is ***** correct, also I checked and it is indeed correct. What shall I do?

Technician's Assistant: When did you last update Skype?

I reinstalled it today on my laptop

Technician's Assistant: What have you tried so far with your Skype?

Only the log in into the program

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 18 minutes by:
5/28/2018
Tech Support Specialist: Byron, Computer Support Specialist replied 2 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,401
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

When was the last time you were able to sign in to Skype?

Ask Your Own Computer Question
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,823
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am not able to enter into my microsoft account. I am not
I am not able to enter into my microsoft account. I am not being allowed to use the titlles and passwords I think are correct … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master\u0027s Degree
1 satisfied customers
I forgot my password and cannot retrieve it because I have a
I forgot my password ***** cannot retrieve it because I have a new cell number. It needs to be changed I my profile. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
39 satisfied customers
Locked out of Yahoo email, Right now? I got through security
I got through security questions but they won't text the key number to me cause I'm on Skype and mypp … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have Mac OS X 10.6.8. and Skype doesn't work anymore since
Hi, I have Mac OS X 10.6.8. and Skype doesn't work anymore since summer this year. have followed the advice in the apple forum to compeletly deinstall my current skype version, delete the trash bin an… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I need assistance with password recovery for my note 5.
hello. i need assistance with password ***** for my note 5. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Can I change password for voice mail? Tried to set it today.
Tried to set it today. Just got phone Yesterday. Spent 30 minutes on phone with att and finally got someone to set up voice mail box. I thought the numbers I put in would work but he sent voice mail which was received but when I tried to open it did not work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Idont know my ADMIN password, and I amnot sure why I am
Idont know my ADMIN password, and I amnot sure why I am being asked to activate Windows. … read more
Byron
Byron
Computer Support Specialist
3,401 satisfied customers
Problem is skype, my problem is with skype, all i want to do
all i want to do is log in to skype and it will not accept any password … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I was reinstalling my SKYPE on Windows 10. As I was doing it
I was reinstalling my SKYPE on Windows 10. As I was doing it I hit the wrong age instead of September 7, 1936 I must have selected an incorrect age. Now SKYPEsays I am too young … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have a AMEX Care Credit card. I want to enter my account
I have a AMEX Care Credit card. I want to enter my account online but have forgotten my password. When I go to reset your password, it asks for 15 digits of my card number (there are 16 on the card). … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Dear JustAnswer.See the Skype message hereunder. I have two
Dear JustAnswer. See the Skype message hereunder. I have two addresses; JHS132 and JHS133. I need both, but both have become inaccessable. I need access to re-activate. There are no ways of getting a … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I need help with Skype and I am beyond frustrated trying to
I need help with Skype and I am beyond frustrated trying to find a phone number so I can speak with a live person!… read more
Digital Media Techies
Digital Media Techies
Owner
Bachelor\u0027s Degree
184 satisfied customers
I installed the new windows 7 on my system. I put in the password
I installed the new windows 7 on my system. I put in the password XXXXX it requested. Today I am unable to access the account. How often does the system lock up the password XXXXX it is entered wrong,… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
I cannot get into my skype even when I ask for and use the
I cannot get into my skype even when I ask for and use the temporary password. Please help.… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
hi just was given a new laptop and i want to go to high speed
hi just was given a new laptop and i want to go to high speed from dial up. i need one that supports skype. and ideas? hughes net says no. sunny bradshaw… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am having trouble with my sound system. I downloaded Windows
I am having trouble with my sound system. I downloaded Windows 7 and now I do not have any sound coming into my computer. My Windows Media Player is working and other sounds, but not Skype. I just dou… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
Due to loss I have been issued with a new visa card and number
Due to loss I have been issued with a new visa card and number and wish to continue with auto charge as before. Skype will not accept my user name and password XXXXX submit new info. With all the "blu… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have installed a QuickCam. The audio and video work for
I have installed a QuickCam. The audio and video work for QuickCam but the audio does not work for Skype. I have gone though the on-line check list for audio problem but the problem has not been resol… read more
Steve
Steve
Bachelor's Degree
156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x