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Having trouble typing now as screen flickering very badly…

Customer Question
Having trouble typing now...

Having trouble typing now as screen flickering very badly after Microsoft update 2 days ago anyone there?

Technician's Assistant: What device or product does this involve?

Surfacepro3

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Flickering is probably too gentle a word. Whole screen resizing 1 to 2 inches every second. I see the box to click f11 to exit full screen in between flashes. More Flashing than flickering. I can't look at it and typing blind. Hard tohit send or get in box.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

SO hard to type> Flickering is probably too gentle a word. Whole screen resizing 1 to 2 inches every second. I see the box to click f11 to exit full screen in between flashes. More Flashing than flickering. I can't look at it and typing blind. Hard tohit send or get in box. I have Windows 10 Pro V1803 OS171343.48. Have run Surface diagnostics tool and repair without success. It has been happening since night before last after Microsoft update on previous shutdown.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks

Submitted: 2 months ago.Category: Computer
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Answered in 6 minutes by:
5/28/2018
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 2 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,095
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 2 months ago

Are you talking to me from the PC with the flickering issue now?

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Customer reply replied 2 months ago
Regret not continuing with this as was just charged $53 instead of $5 deposit. Trying unsuccessfully to get refund. Now emailing. Did not want to sign up for any ongoing support. Clicked to process $5 only not $53.
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 2 months ago

No problem at all!

I will request a refund for you now.

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