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I am trying to install/connect my new dell printer and need…

Customer Question
Good morning, I am...

Good morning, I am trying to install/connect my new dell printer and need to find an e515dw printer to upload the software.

Technician's Assistant: How are you connecting to your Dell printer: wirelessly or by USB?

I am going to connect via wireless

Technician's Assistant: When did you last update the printer driver software?

Just a few minutes ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No just your help

Submitted: 2 months ago.Category: Computer
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Answered in 4 minutes by:
5/28/2018
Tech Support Specialist: John, Computer Support Specialist replied 2 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,949
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Are you looking for the driver software package for your Dell e515dw printer?

Which version of windows is installed in the PC.Is it Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 2 months ago
i THINK IT WAS INSTALLED, I AM USING WINDOWS 10
Tech Support Specialist: John, Computer Support Specialist replied 2 months ago

Good.did you try taking a test print after installing it?

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Customer reply replied 2 months ago
everything is now working
Tech Support Specialist: John, Computer Support Specialist replied 2 months ago

Glad to know that.

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Customer reply replied 2 months ago
John, I have completed my connections and all is well. I don’t need any assistance. Thanks for your followup.
Tech Support Specialist: John, Computer Support Specialist replied 2 months ago

You are welcome.

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