Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My built in camera is having difficulty working properly. It…

Customer Question
My built in camera...

My built in camera is having difficulty working properly. It is very dark or black when I try to use it.

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

Multiple

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
5/28/2018
Tech Support Specialist: Richard, Computer Specialist replied 2 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Whats the make and model of the device you are doing this on?

Please let me know

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Hello-- I have SKYPE on my Apple laptop. When I tried a
Hello-- I have SKYPE on my Apple laptop. When I tried a SKYPE call earlier today, the video camera icon had a red line through it with message, video camera disconnected--person I had called on SKYPE … read more
James Chittenden
James Chittenden
SharePoint Technology Specialist
Bachelor's Degree
38 satisfied customers
I find the black-based screens difficult to handle - bad contrast
I find the black-based screens difficult to handle - bad contrast to decipher text - must be my age, I guess. Is there a faciliy built in, which would allow me to reverse the presentaion -light for da… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have been trying to take pictures with the built-in camera
I have been trying to take pictures with the built-in camera but it seems as though there is no way to do that. How do I take pics with an Eee pc?… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
HD Pro Webcam C910 Always had difficulties with this. The
HD Pro Webcam C910 Always had difficulties with this. The built in camera of the Toshiba laptop grabs the camera software and I lose both mouse and touch pad. Tried uninstalling and reloading Logitech… read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
Hi having difficulty activating my built-in web camera on my
Hi having difficulty activating my built-in web camera on my Toshiba C660/C660D. Can you help me please?… read more
James K.
James K.
Managing Director
283 satisfied customers
The built in web cam on my Sony Viao VGN-FZ240E wont work.
The built in web cam on my Sony Viao VGN-FZ240E won't work. Can figure out the problem. I did upgrade my operating system to Windows 7 Home Premuim. Not sure what caused the problem or how to troubles… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
I have just purchased a Dell V715W Printer and a 20 Flat Panel
I have just purchased a Dell V715W Printer and a 20" Flat Panel monitor from Dell. My existing CPU is a Dell Dimension 4600 Series. when I boot up the system the monitor comes on briefly, and then goe… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have an Acer Aspire 9300-5620 tablet with a built-in internet
I have an Acer Aspire 9300-5620 tablet with a built-in internet camera. It used to work but I hardly used it. Now, almost two years later I'm having difficulty. The executable which enables the camera… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I have an ACER Aspire 5610-4182. Vista Ultimate 32 system.
I have an ACER Aspire 5610-4182. Vista Ultimate 32 system. My Bison 6.32.703.2 Orbicam will not function. Skype thinks it is working but there is no image.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have a lenovo ideapad and it will not boot up. It was working
I have a lenovo ideapad and it will not boot up. It was working up to December 25, 2009. Up until then I was playing chuzzle and bejewelled 2 on it. I also to get on the internet using a modem and cou… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Pictures do not appear in window after they have been taken.
Pictures do not appear in window after they have been taken. I cannot view them on my computer.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Kodak DX3600 digital camera and have downloaded the
I have a Kodak DX3600 digital camera and have downloaded the pictures taken using easyshare software and like the software very much. I have recently taken possession of a Canon Power shot A1000 digit… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have an ACER Aspire 3620 and the screen became very dark,
I have an ACER Aspire 3620 and the screen became very dark, I cannot get it to lighten up with any traditional settings. I can still barely see whats going on and everything else seems to be working.… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
Just got a HP Smartphoto Premier printer/scanner. Cant seem
Just got a HP Smartphoto Premier printer/scanner. Can't seem to get the CD/DVD printer to work properly. I designed my own label, place the CD/DVD in the provided trey, insert in the printer (aligning… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I HAVE A 240X HITACHI DVD CAMERA I INSTALLED THE DISK WHICH
I HAVE A 240X HITACHI DVD CAMERA I INSTALLED THE DISK WHICH IS DZ-MV270 USB DRIVER INSTANT WRITE THE COMPUTER SHOWS THAT ITS INSTALLED AND WORKING PROPERLY WHEN THE DISK IS IN WHEN ITS NOT IT DOESNT S… read more
Dennis Mariano
Dennis Mariano
Automotive Master Tech
Mechanical Engineer
224 satisfied customers
Canon EOS20D. Background I want to get some good prints of
Canon EOS20D. Background: I want to get some good prints of large engineering drawings. Yhe original material is in the form of 35mm roll film negatives. Have tried the professional graphics but it se… read more
Claws224
Claws224
CIO
5,160 satisfied customers
On the canon powershot sd870 is, how do you set the camera
On the canon powershot sd870 is, how do you set the camera to take pictures of people outside in the dark?… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
When I sign on to iChat it says my video camera has been
When I sign on to iChat it says my video camera has been enabled and i only have audio chat. There is nothing that says video, so I can't click on enable video chat so there will be a check next to it… read more
Toe
Toe
Administrator
Bachelor's Degree
28 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x