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Trying to find a missing code to change billing for

Customer Question
Trying to find a...

Trying to find a missing code to change billing for Microsoft 365

Technician's Assistant: What device or product does this involve?

I want to renew my account and the expiration date has expired

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I am usiing a levano and runnint microsoft 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Today. I started to put in the information and became stuck when it asked for some numbers that were sent at some time in the past

Submitted: 2 months ago.Category: Computer
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Answered in 6 minutes by:
5/28/2018
Tech Support Specialist: Ralf, Computer Support Specialist replied 2 months ago
Ralf
Ralf, Computer Support Specialist
Category: Computer
Satisfied Customers: 56
Experience: Computer Systems Engineer
Verified

Hello, I'm Ralph and I'll be assisting you with your issue.

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Tech Support Specialist: Ralf, Computer Support Specialist replied 2 months ago

Can you advise what is the exact name of the code that Office 365 is asking of you?

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