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I paid 5,00 for expert to answer my questions. Am I going to…

Customer Question
I paid 5,00 for...

I paid 5,00 for expert to answer my questions. Am I going to be charge again especially when I did. get an answer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell don't know the operating means,

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Tried everything, Don't know how long this is happening. Only when my friend tells me.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How much will this cost me

Submitted: 2 months ago.Category: Computer
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Answered in 23 minutes by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,823
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Andy, Computer Consultant
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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