Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

It keeps saying to pay merchant when I already sent payy. I…

Customer Question
It keeps saying to...

It keeps saying to pay merchant when I already sent payy

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I paid a merchant and it says to pay merchant again.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I sent payment again.

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 36 minutes by:
5/27/2018
Tech Support Specialist: Robert M., Consultant replied 2 months ago
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,485
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Verified

Hi, I'm Robert and I'll be helping you with your computer question. All I ask in return is that you please give me a 5 star excellent rating.

Ask Your Own Computer Question
Tech Support Specialist: Robert M., Consultant replied 2 months ago

what company or website are you having the issue with ?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Want to cancel an automatic payment. Want to cancel an
Want to cancel an automatic payment JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Want to cancel an automatic payment JA: How long has this been going on wi… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I work with vacation rentals and I have listings at Booking
Hello, I work with vacation rentals and I have listings at Booking and Expedia. Both sites give us the guest's credit card informations and we charge the guests. I have a friend who has 3 properties i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Problem with insider preview support updates, desktop, last
msg says: Your organization manages insider preview build through telemetry group policy settings… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I made a typo in my original selling ads. The o was omitted
I made a typo in my original selling ads. The o was omitted from dot com. Items sold and paid by buyers to this incorrect address don't show up in paypal account. Ebay is dunning buyers who tried to p… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
We are building a wholesale clothing web site using Magento
We are building a wholesale clothing web site using Magento and planning to store customers credit card information in the Magento's server. My developer is saying that it's illegal to save customers … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
I got this email is it from you as i diddnt book this From:
i got this email is it from you as i diddnt book this From: PayPal Date: 21/03/2016 3:42:15 PM Subject: You submitted an order amounting to $148.78 AUD to Jetstar Airways Pty Limited? PayPal You submi… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am a club pogo layer have been for years now I go to pay
I am a club pogo layer have been for years now I go to pay my account ave trouble payy I am so confused now what to do… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I have sold an item today, but my Paypal account did not
I have sold an item today, but my Paypal account did not recieve the payment. The seller confirmed she submitted payment. Is there something I need to do to properly connect my pay pal to my eBay? ***… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
i have a couple of diferent yahoo accounts and yahoo hosted
i have a couple of diferent yahoo accounts and yahoo hosted web sites that i pay through pay pal yesterday there was a transaction processed for 119 bucks and i cant tell any thing from the recipt is … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
how can I see what the ITEM is that was bought with Clickbank
how can I see what the ITEM is that was bought with Clickbank (shows on this name on PayPal -- no details)… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I had a problem wich i have been sending details to you about
I had a problem wich i have been sending details to you about for the last few days and £11.70 had now been deducted from my account, the problem was that i get into hotmail but i cant open my message… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
496 satisfied customers
I have a web page. I have a purchase account with Merchant.
I have a web page. I have a purchase account with Merchant. When I push the purchase button the computers says cannot find the page. ?… read more
compdan
compdan
Owner Web development company
Some college
60 satisfied customers
How can I pay for items over internet discretely. Somethings
How can I pay for items over internet discretely. Somethings I don't want my wife to know about. I would like John D. to answer this squestion.… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Karl, Today my PC began sending the same ad to people in my
Karl, Today my PC began sending the same ad to people in my address book again. I had earlier run a full scan and today I ran a quick scan both said there were no infections found. The problem is not … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My company, Creative Litho Systems, sold a book through Paypal
My company, Creative Litho Systems, sold a book through Paypal in 2007 and 2008. We now have another book and would like to work with Paypal again, Please call me ASAP to tell us how to set up the lin… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Here we go again! I made a purchase sale item #110435964678
Here we go again! I made a purchase sale item #110435964678 for $33.60 including shipping. It shows on my records that it has been paid. In checking on paypal there is no record of payment. How do I g… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have negotiated with a Company in New Mexico since ...
I have negotiated with a Company in New Mexico since 2006, finalized a contract to put Website online. It has been dragged out for almost a year. The Web was put online incom,plete and the shopping ca… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
i bought this pay pal icons to use on my myspace web site ...
i bought this pay pal icons to use on my myspace web site because i'm tring to sell my own personal cds off my site- i do have a bussiness account with pay pal just need to apply link to my web page/p… read more
Paul Klemstine
Paul Klemstine
Senior Developer
Bachelor's Degree
78 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x