Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't find my previous Quicken files. I had 5 or 6 years…

Customer Question
I can't find my...

I can't find my previous Quicken files. I had 5 or 6 years of checkbook transactions, and I want to start inputting 2018 transactions. Can you help me get back to where I was originally?

Technician's Assistant: What device or product does this involve?

I'm nodt sure what you mean.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Give ,we a minute tp find out.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just today

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have a Dell computer about 4 or 5 yeas old, and a Windows 10 OS. Does that elp?

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,818
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a 10 computer with quicken 2018 installed. I have
I have a 10 computer with quicken 2018 installed. I have downloaded (to desktop) files from my old quicken 2006 program that was on a windows XP computer. I need help in putting the 2006 data files in… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have windows 7 home premium and quicken 2015 deluxe-2014
I have windows 7 home premium and quicken 2015 deluxe-2014 quicken checkbook/(checking) as requested when I was online using my quicken I was notified that I should pgrade to quicken 2018. I tried num… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
When reconcile checkbook, after each transaction, message
when reconcile checkbook, after each transaction, message appears saying reconciling account. and freezes for about 5 to 10 sec's. my checkbook account dates back to 1999. too big of file … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
It is more a technical question than financial. A couple of
It is more a technical question than financial. A couple of months ago I was in Quicken when a book fell on my computer and it went crazy. Is there any way to restore that data. I really need it for y… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
At. I signed up for the Quicken Deluxe for 2018. I received
This is Herbert Peter at***@******.***. I signed up for the Quicken Deluxe for 2018. I received confirmation that my account was charged. I am unable to find the user name and password ***** I used fo… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I have a Quicken 2017 Basic. I have had a more expansive
I have a Quicken 2017 Basic. I have had a more expansive onein previous years but decided on the basic one this year. I connected my bank accounts to it and it loaded from mid-Nov 2016 to the present.… read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
How do I find bank statements that I have down loaded in
How do I find bank statements that I have down loaded in quicken 2017 … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been using quicken for 10+ years on a windows pc computer.
I have been using quicken for 10+ years on a windows pc computer. I nwould like to buy a iMac apple computer . Can I transfer all my Quicken data to the apple? Especially continuing to use my checkboo… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
43 satisfied customers
I have just installed Quicken Deluxe 2010 to replace Quicken
I have just installed Quicken Deluxe 2010 to replace Quicken Basic which I have used for several years. I thought I had deleted all check register entries from the basic program but the 2010 check reg… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I installed a new printer (HP C2580) and the later updated
I installed a new printer (HP C2580) and the later updated my Quicken now I will not print checks or reports from Quicken??… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
how do i convert qdata files from windows 95 6.0 deluxe to
how do i convert qdata files from windows 95 6.0 deluxe to the rental property manager 2010. how long do i wait for an answer and do i need to be in the waiting room… read more
Andrew Sheedy
Andrew Sheedy
President/Technician
Associate Degree
8 satisfied customers
durng the past year , my register downloads in quicken 2009
durng the past year , my register downloads in quicken 2009 have been separated into three separate accounts where I only have one account. How do I merge the three accounts into one again?… read more
Cris
Cris
62 satisfied customers
I just downloaded Quicken 2010. It automatically downloaded
I just downloaded Quicken 2010. It automatically downloaded all transactions for 12/09 to the present. I know there is a way to force it to download all transactions, or at least all of 2009. Can you … read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I need to merge one register into another so that I can have
I need to merge one register into another so that I can have my transactions from Jan 09 to Dec 09 all in one account. I exported it and it is saying that the transfer took place but the transactions … read more
shawnip
shawnip
Bachelor's Degree
8 satisfied customers
I have Quicken 2000, have used it for years. I now have Vista
I have Quicken 2000, have used it for years. I now have Vista and find I can input my entries but can not print it. Help please!… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
Using quicken 10, have a money market fund where every transaction
Using quicken 10, have a money market fund where every transaction ever entered has a share price of 1, yet the cost basis is screwed up. How can that be, and how do I fix it. Starting to REALLY hate … read more
Angus D.
Angus D.
Bachelor\u0027s Degree
33 satisfied customers
I have my data in old Dell desktop on Quicken 99, I need to
I have my data in old Dell desktop on Quicken 99, I need to transfer data to new HP Laptop with Windows 7, assuming the browser is still firefox. Will the data transfer smoothly into Quicken 2008? Als… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I just installed Quicken and wanted to show all transactions
I just installed Quicken and wanted to show all transactions in my rentals from the beginning of the year for my accountant. When I started inputing the rent payments they affected the rental account … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x